Assistant Manager (revenue Assurance)

Petaling Jaya, Selangor, Malaysia

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Job Description

Note: This role is based in Petaling Jaya, Malaysia.
- Support the Revenue Assurance Manager and lead a team of analysts and senior analysts
- Maintain a centralized view of all RA Controls and their performance (via monthly / quarterly reconciliations), including, but not limited to:

Maintaining an up-to-date log of all cases/ issues, analyses, and database for lessons learned
Review and present results with all relevant stakeholders
Lead and resolve reconciliation irregularities investigations, including:
Analysis of results to identify the source of leakages
Identification of root causes and recommend corrective or preventive actions
Drive internal stakeholders (at all levels) to develop and implement remedial actions and best practices to address the irregularities and minimize revenue leakages
Perform impact analysis on new product launches and formulate/ present risk mitigation strategies and actions
Manage RA tools lifecycle and process documentation

Qualifications
- Bachelor's degree or equivalent with 2-4 years' experience in Revenue Assurance (preferably Telcos)
- A good team player with strong interpersonal skills with the confidence and maturity to effectively with different levels in the organisation
- Possesses a data analytical mind with advanced Microsoft Excel skills
- Proficiency in Power BI, SQL, R, or Python will be advantageous
- Advanced proficiency in MS Office applications and demonstrated sound acumen in systems applications.
- Strong and confident communicator with problem-solving and process improvement skills
- Detailed, organised, with demonstrated skills to lead and drive stakeholder engagements, consensus, and achieve outcomes
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