Assistant Manager / Senior Data Analyst (social)

Kuala Lumpur, Malaysia

Job Description


Company DescriptionAbout Publicis GroupePublicis Groupe, known for its world-renowned creativity, best in class technology, digital and consulting expertise, is the world\xe2\x80\x99s third largest communications group in the world. With more than 80,000 people in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis Sapient, and Health & Wellbeing with Publicis Health.Since 2014 and the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity and technology. We have continued on that journey with the 2019 acquisition of Epsilon to further scale our data led offering and provide true momentum to our clients own transformation.This model, with a country led approach, is called the \xe2\x80\x9cPower of One\xe2\x80\x9d and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organisation.It breaks down the silos between Publicis Communications, Publicis Media, Publicis Sapient, and Publicis Health making them work seamlessly and efficiently to help clients transform marketing and business at scale.Never has our vision and drive for Power of One been as demonstrable as in the role of the Global and Regional Client lead. The Publicis Groupe is a brand led organisation powered by data driven global Practices and has our clients at the absolute core of our business. The role of a RCL is essential for driving growth, for understanding and leading our clients own transformation through delivering the true scale our agencies capabilities. A RCL sets the vision, builds a culture of collaboration and curates a team of experts from our whole Groupe to deliver on that promise. They are true leaders with responsibility for revenue, profitability and leading the relationship with our clients. We could not be more committed to delivering excellence and we articulate our approach to that as the following;Clients Come First; The entire Publicis Groupe transformation was designed to put clients at the center of all we do. Their needs and objectives drive the solutions we provide in order to help them win and grow.We are Seamless; We have created the powerful role of the Regional Client Leader. One person who acts as one point of access and one point of accountability to tap an 80,000-deep pool of talent - free from silos, legacy, and convention.We are Frictionless; We have unified P&Ls and removed all operational barriers that enable true collaboration.We are Modular; The core benefit of our new organization is not only in the depth and range of capability but, more importantly, in our ability to configure situationally; the ability to configure around individual client needs and an open architecture to plug & play world class partners when needed. Modularity is critical as it enables a future proof way for this organization support innovation now and keep pace the changes that show no sign of stopping.We are United; By fusing together our creative, intelligence, and technology expertise, we are able to provide clients with transformative ideas and consumer experiences, unlike any other agency or holding company in the marketplace.Digitas is a highly-caffeinated playground where brilliant minds come together to bring bold, award-winning ideas to life.The Data & Analysis team uses data-driven insights to fuel strategic growth for clients. We believe that data should never exist in a vacuum; instead, it should be put to work to bring the best ideas and stories to our clients.To help with this, we are looking for an outstanding Senior Data Analyst \xe2\x80\x93 someone who has a knack for understanding data and telling the story of why it matters. You will learn from the best in the business as you work with the team to bring actionable insights to our clients. Up for it? Read on.What you will do:As a Senior Analyst, you will lay the groundwork and contribute to day-to-day reporting needs for client marketing efforts. You will work on brand campaigns and pitches, assist in developing reporting frameworks for social and web analytics projects and manage quality and insightful reporting for clients whilst supervising your junior analysts.Day-to-day, your role includes:

  • Understand and relate to brand identity and its social presence
  • Implement and automate reporting for regular business reports from social listening tools including brand mentions, sentiment, conversation drivers, influencers etc.
  • Develop action plan on monitoring campaign specific or crisis specific messages per guidelines listed by brands
  • Localization of social strategy, execution, and content tagging
  • Create and edit reporting deliverables for PowerPoint and Excel formats that transform social data into a clear story.
  • Visualize findings legibly using charts, tables, and infographics, and provide actionable insights based on concrete data.
  • Working in a variety of reporting systems and databases for the creation of reports and dashboard.
  • Monitor recurring and diving into ad hoc or crisis reports, uncovering insights, and providing impactful reports to clients
  • Communicate with clients regularly on scheduled deliverables and ad-hoc requests
  • Collaborate with internal teams and external partners to drive success for client\xe2\x80\x99s business goals
  • Participating in brainstorms to identify nuances in data to optimize our clients\xe2\x80\x99 business
  • Expanding industry knowledge and relevant skillsets through scheduled internal training
  • Lead your junior analysts including providing coaching, career planning and ensuring quality of deliverables at its optimum
QualificationsWe\xe2\x80\x99re looking for strong, impactful work experience, which typically includes:
  • Lead a team of analysts in producing data deliverables for clients
  • Familiarity with different social media ecosystems, trends and tools (Meta, Instagram, TikTok, Snapchat, blogsites and more)
  • Analyzing social media performance, monitoring brand mentions, identifying trends to inform social media strategy
  • Understanding and familiarity with social analytics tools (Meltwater, Sprinklr, Netbase etc.)
  • Defining keyword taxonomy and query setup in social listening tool per client requirements
  • Experience in building widgets and dashboards within social listening tools
  • Familiarity with Excel or any scripting languages for additional data analysis
  • Advanced in Powerpoint presentation skills (for senior level presentations and advanced usage of Excel for data analysis
  • Comfortable in a fast-paced and deadline-driven environment
  • Passion for digital marketing, eagerness to learn in a constantly-changing industry, and possess natural curiosity
  • 5 - 7 years of work experience in a relevant industry
  • An undergraduate college degree
Additional InformationAbout DigitasDigitas is The Connected Marketing Agency, committed to helping brands better connect with people through Truth. Connection. Wonder. With diverse expertise in data, strategy, creative, media, and tech, we work across capabilities and continents to make better connections and achieve ambitious outcomes through ideas that excite, provoke and inspire. Curious and fully transparent, we are always examining real human behavior to create authentic connections\xe2\x80\x94between brands and consumers, clients and partners, and ideas and outcomes.

Publicis Groupe

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Job Detail

  • Job Id
    JD1047184
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned