Job Description

Your tasks & responsibilities:

• Validating and monitoring a smooth operations of the Technical quality control areas in the supply Chain logistics processes.
• Management of team and job performance of team members and management of personnel issues where necessary.
• Process claim returns based on technical and justifications based on qualified audit inspections.
• Support with the Technical audits, system and business development and planning strategies for the future regional logistics center in the import and export automotive parts business out of the country.
• Ensuring validation of high quality of part quality control and data management.
• Close collaboration and supervision on warehouse activities and execution of vendor decisions.
• Support the administration, programming incl. documentation and compliance to the guidelines of TRP processes in the area of fulfilment, planning, transportation, BI and master data.
• Support the administration, documentation and compliance to the guidelines of SAC Free Zone where applicable.
• Documenting and development of work instruction and workflows for the approved end to end processes for system and business processes along the relevant SCM E2E areas.
• Handling of customer escalations and special requests.
• Clarification and verification on parts quality and escalations with Central governance.
• Support in all part verification and technical support in warehouse.
• Monitor and support on processing and programming workshop keys, remote keys and parameterization of any control units.
• Perform technical evaluation and investigations of parts as and when required.
• Monitor and analyze customer requirements, business development and mapping out processes to implement improvement measures where necessary.

Job Requirements:

• Degree/Diploma in Business Administration, Engineering, Supply Chain Management, Logistics or any discipline.
• Excellent computer skills especially in MS Office - Word, PowerPoint and Excel.
• Min 3-5 years related working experience in Automotive Parts business, Supply Chain or Logistics Experience.
• Extensive knowledge of spare parts business and operations, preferably with After Sales Service Advisor role.
• Extensive communication, negotiation and presentation skills.
• Able to manage team and handle conflict.
• Excellent communication skills & Interpersonal Skills.
• Good working performance individually and as a team.
• Strong command of English is required to communicate with regional countries in Asia Pacific and MB Global GSP colleagues.
• Added advantage but not necessarily compulsory -

• SAP Knowledge EWM, CRM, ECC.
• Mercedes-Benz Logistics system - Star Order Plus
• Technical knowledge of automotive and technical documentation,
• Spare parts system like WIMS, VEDOC, ODUS, AGDOK, EWA Net etc
• Experience, knowledge and understanding of the Laws, regulations and guidelines of Free Zone Operations.

Please call or wassup , Mr Mohamed Lan 011 36912503

JAC Recruitment