Job Description

:

To oversee and manage the daily operations of the pharmaceutical warehouse inventory, ensuring compliance with Good Distribution Practice (GDP), regulatory requirements, and company SOPs. The role focuses on maintaining accurate inventory records, optimizing warehouse space utilization and order fulfillment.

Key Responsibilities:

1. Inventory Management

Supervise daily inventory operations including receiving, storage, stock movement, and dispatch. Ensure real-time and accurate inventory updates in the Warehouse Management System (WMS). Conduct and verify daily, weekly, and monthly stock counts and reconciliation. Investigate and resolve stock discrepancies promptly. Oversee inventory control measures such as batch tracking, FEFO/FIFO compliance, and expiry management.

2. Compliance & Quality

Ensure all warehousing and inventory activities comply with GDP, GMP, and HSE standards. Support internal and external audits (e.g., MOH, MDA, customer audits) by preparing necessary documentation. Maintain proper records of controlled drugs and temperature-sensitive products according to regulatory requirements. Ensure calibration and temperature monitoring systems are maintained and documented.

3. Process & System Improvement

Identify opportunities for process improvement in warehouse layout, inventory accuracy, and space utilization. Assist in system enhancement or implementation of digital tools (e.g., WMS / barcode systems). Lead or support continuous improvement initiatives (Lean / Kaizen projects).

4. Team Leadership & Coordination

Supervise warehouse team members involved in inventory management. Plan manpower allocation and ensure training on SOPs and safety protocols. Collaborate with Procurement, QA, and Production teams to ensure smooth material flow. Support management reporting and KPI tracking (e.g., inventory accuracy, order fulfillment rate, audit scores).

Process Flow:

a. Pre-Receiving Coordination

Verify

approved suppliers

and confirm

PO (Purchase Order)

before delivery. Check documentation:

Delivery Order (DO)

, and

Invoice

. Plan receiving schedule with QA/QC to avoid congestion.

b. Receiving at Warehouse

Inspect incoming goods documents for

quantity

and

product accuracy

, and Record material batch number, manufacturing/expiry date, and serial number. For pharmaceuticals, segregate

Quarantine

,

Rejected

,

Released

, and

Returned

items as per SOP. Tag or barcode each pallet/carton for traceability.

c. QA Release

Place received goods in

Quarantine area

pending QA verification/testing. Only transfer to

Approved/Released storage

after QA approval. Maintain documentation for traceability and audit trail.

d. Put-Away

Store materials according to

storage condition requirements

(ambient, cold, controlled humidity). Follow

FEFO (First Expire First Out)

or

FIFO (First In First Out)

rule. Update system (WMS) in real time -- location, batch, quantity.

e. Record Keeping

Maintain

Receiving Log

and

Inbound Checklist

. Archive digital copies of DO, PO, and CoA for compliance and audit readiness.

Key Requirements:

Education:

Bachelor's Degree / Diploma in Logistics, Supply Chain, Warehouse Management, or related field.

Experience:

Minimum

3 years

of experience in warehouse or inventory control, preferably in a

pharmaceutical or regulated environment

. At least

2 years

in a supervisory or assistant managerial capacity.

Technical Skills:

Strong knowledge of GDP / GMP / ISO standards. Experience with

WMS

Proficient in Microsoft Excel and data analysis tools.

Soft Skills:

Excellent attention to detail and organizational skills. Strong leadership, communication, and problem-solving skills. Ability to work under pressure and meet tight deadlines. Team-oriented and proactive in improving operations.

Performance Indicators (KPIs):

Inventory Accuracy Rate (>99%) Order Fulfillment Accuracy Stock Discrepancy Resolution Time Audit Compliance Results Warehouse Efficiency & Productivity
Job Types: Full-time, Permanent

Pay: From RM5,000.00 per month

Benefits:

Free parking Health insurance Maternity leave Opportunities for promotion Professional development
Work Location: In person