Job Description

Company DescriptionHotel for travellers looking for local and authentic experiences. Located in Kota Kinabalu, the capital city of Sabah, Malaysia.Mercure Kota Kinabalu City Centre is within walking distance from banks, shopping malls, restaurants, tourist attractions and the historical Jesselton Point Waterfront. It also has easy access to the new convention centre - Sabah International Convention Centre (SICC). In addition, the hotel is only 15 minutes by car from Kota Kinabalu International Airport.

• Constantly investigate and assess market conditions and competition to determine effective and productive sales programs.
• Establish and maintain relationships with all the current and prospective customers.
• Update & upgrade knowledge and awareness of special events, conventions, business meetings and other opportunities in the market, which would help for the sales of the facilities provided by Mercure Kota Kinabalu City Centre.
• Design and execute sales plans and strategies for the assigned segments and responsible for increasing the sales and revenue.
• Plan & initiate action plan to approach and secure new business for the organization.
• Any matter which may effect the interests of Mercure Kota Kinabalu City Centre should be brought to the attention of the Management.
• Assist the Director of Sales , Sales Manager in the development of the Strategic Sales Plan for the segments.
• Ensure to achieve objectives established in the Organization\'s Strategic Plan.
• Establish and maintain seamless co-ordination & co-operation with all departments of Mercure Kota Kinabalu City Centre.
• To ensure maximum cooperation, productivity, and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Identify prospects for sales deals within targeted markets of the assigned area segment and also prepare and conduct sales presentations for them.
• Ensure to report regularly to the Director of Sales on progress of the various activities, provide information about prospective customers, make forecasts and track current customer feedback.
• Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
• Contribute to increase in business volume.
• Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, and periodically take necessary corrective action

• Diploma and/or Degree in Hospitality Management or any other equivalent qualifications.
• Minimum 2-3 years Sales experience with proven sales track record.
• Confident and pleasant and able to work under pressure.
• Must be self-motivated, sales-driven and able to work independently as well as part of a team.
• Fluent in English and local dialects - speaking and writing as required to proof-read sales material, brochures and promotional content.

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