Job Description

Description:Duties and Responsibilities * Responsible for initiating all revenue from Corporate, Government, Embassy, and other market segments to the hotel.

• Responsible for cultivating productive relationships with Key Accounts and Key Prospects in these markets.
• Maintain an effective tracing system, monitor production all of accounts and discuss appropriate action with Director of Sales & Marketing.
• Responsible in continually developing business markets and capturing new ones.
• Submit to Director of Sales & Marketing on a weekly basis, a weekly call plan including sales call objective, sales expenses,etc
• Totally sell all aspect of hotels operation i.e. rooms, function, groups and banqueting
• Maintain a regular sales call pattern i.e. minimum 10 face to face calls per week.
• Attend to relevant correspondence, filing and general administrative function as they arise
• Travel to national and international sales events, as and when it is required
• Conduct hotel inspection and regularly entertain present and potential accounts/sources of business.
• Attend any relevant function and promotions and any in-house function as required
• Attend and contribute to Sales & Marketing meetings.
• Assist as required with telemarketing projects / \xe2\x80\x9cBlitz\xe2\x80\x99s\xe2\x80\x9d
• Ensure Hotel System, sales database and account information is always current and up to date.

Management Responsibilities * Build teamwork and enhance the team\xe2\x80\x99s commitment to their work and the hotel.

• Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.
• Achieve a record of success in recruiting, interviewing and hiring people. (\xe2\x80\x9cGetting the right person in the right job\xe2\x80\x9d).
• Communicate the vision and brand personality to the team and ensure it is integrated in the department\xe2\x80\x99s business practices.
• Actively and successfully train people for current assignments and future growth.
• Set and communicate high performance standards.
• Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
• Ensure all team members under your supervision are scheduled in accordance with business needs.

Financial Responsibilities * Assist in the preparation of the annual business plan for the department.

• Monitor the department\xe2\x80\x99s budget and proactively implement corrective action where necessary.
• Control cost whilst ensuring quality and standards are not compromised.

Communication * Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.

• Conduct daily briefings and ensure follow-up.

Social Responsibilities * Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.

• Conduct daily briefings and ensure follow-up.

Others * Adjust to changes in job requirements and the hotel\xe2\x80\x99s operational strategies to meet business needs.

• Maintain an efficient and effective administrative system
• Continue professional development by self-directed learning and participation in company sponsored training programs.
• Keep abreast of developments affecting your field of expertise.

Qualifications:Recruitment Criteria * Associate or Bachelor\xe2\x80\x99s Degree in Hotel Management or equivalent

• Experience in similar position or one position lower
• Possesses people skills by approaching challenges / mistakes in a professional and objective manner
• Possesses relevant administrative skills
• Has a confident personality

Alila Bangsar Kuala Lumpur