Job Description

Key Responsibilities:

• Collaborate with Operation Teams:

• Work closely with different departments and teams to understand their processes and procedures.
• SOP Documentation:

• Assist in the development and documentation of standard operating procedures in a clear and structured format.
• Ensure SOPs are accurate, up-to-date, and aligned with organizational objectives and industry best practices.
• Research and Analysis:

• Conduct research to gather relevant information required for SOP development.
• Analyze existing processes and propose improvements for greater efficiency and effectiveness.
• Process Mapping:

• Create process flow diagrams and maps to illustrate procedures and workflow for a better understanding.
• Compliance and Quality Assurance:

• Ensure SOPs comply with regulatory requirements and quality standards.
• Participate in audits and reviews to verify SOP compliance and effectiveness.
• Communication:

• Communicate SOP changes and updates to relevant stakeholders and ensure proper training on new procedures.
• Continuous Improvement:

• Monitor and assess the efficiency and effectiveness of existing SOPs, identifying areas for improvement and suggesting necessary changes.
• Documentation Management:

• Maintain a centralized repository for SOPs and related documents, ensuring easy access and version control.

Key Requirements:

• Bachelor\'s Degree in a relevant field (e.g., Business Administration, Management, Operations).
• Previous experience in SOP development, process mapping, or related areas is preferred.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication abilities.
• Ability to collaborate and work effectively within a team.
• Strong proficiency in using documentation and collaboration tools (e.g., Microsoft Office, Google Workspace). Microsoft Office (Word, Excel and Power Point)
• Knowledge of regulatory requirements and quality standards related to SOPs is a plus.

We encourage applications from candidates of all backgrounds and experiences. If you are passionate about enhancing operational efficiency through SOP development and want to contribute to a dynamic team, we invite you to apply for this position.

Reference Number:

Contact Details:

nourulain_arbangin@persolkelly.com

Profession:

Human Resources & Support
HR Admin/ Support/ Management

Company:

PERSOLKELLY Malaysia

Date Posted:

29/09/2023 4:48:00 AM

PersolKelly