Job Description

About Klook
Klook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the domestic travel business. To date, we are already offering over 490,000 activities in over 1,000 destinations. With cross-border travel resuming, we have made it our mission to reshape the world of travel. Isn\xe2\x80\x99t this exciting?!

It certainly is for our international community of over 1,200 employees, based in over 20 locations globally! Joymakers at heart, Klookers are not only curating joyful experiences for others, but also co-creating our world of joy in the Klookiverse. We are on a journey to foster a strong company culture that supports a high-performing and successful business, and we are guided by our core beliefs - Push boundaries, Ask for and give feedback, Take ownership, and Help each other - in everything we do. We are excited about building and realizing endless possibilities in the new era of travel. Care to be a part of this revolution? What you will do:

• Onboard new travel products
• Update and manage existing travel products - with critical schedule and inventory information as the needs of our partners adapt
• Act as the face of the company by supporting our partners with a customer-driven, and sales-oriented mindset
• Communicate and collaborate effectively with various stakeholders - from your business development colleagues, to the content, tech, finance teams, and of course, our all important merchants
• Make an impact by identifying areas for improvement across different processes and systems

• Bachelor degree or above
• Ability to execute under pressure and against tight schedules
• Strive for high quality and timeliness in your output
• Work proactively and well both independently, and in teams
• Tech-savvy, ideally with a passion for travel
• Open, agile, detail-oriented, and willing to adapt to fast changes
• Fluent spoken and written English
• Customer service, content creation and/or data entry experience would be a plus
• Exposure to content management and CRM systems would be a plus
• Work experience in a multicultural, cross-functional, or start-up environment would be a plus