Job Description

A powerful combination

It\'s never been a more exciting time to join our organisation. Tricor and Vistra have now merged to form one organisation, which means we\'re now a powerhouse of over 9000 colleagues in 50+ jurisdictions across the globe. We\'re seizing the opportunity to create a purpose-led organisation that will unlock significant value for our business, our clients, and our people.

We have an exciting opportunity for you to join our team as Associate, Client Acceptance. Reporting to the Assistant Manager, Client Acceptance Team, this full-time and permanent position is based in Johor Bahru, Malaysia and offers regional coverage, allowing you to make a significant impact to our team and its\' growth.

The position will be supporting the Client Acceptance Team teams within Global Service Centre (GSC) Malaysia, who is supporting various regulated markets where the regulatory environments are constantly evolving and challenging. The tightening of these requirements leads to heightened expectations about the quality of files, risk assessment, screening, documentation and Client Due Diligence (CDD) of our clients.

The position will be responsible to conduct remediation activities and review of clients periodically according to their risk rating which includes detailed review of the client, their documents, data and other information to ensure that the records available in the system are current and valid, and conducted as per our global and local KYC requirements.

Key responsibilities:

• Perform review of documents from business and/or clients for purposes of periodic review or remediation activities by using the approved list of documents requirements.
• Track work status and regularly follow up with relevant parties to ensure service delivery requirements are met.
• Perform checks for completeness of documents submitted by relevant parties and follow-up on any delays and deficiency on KYC documents and information.
• Review name screening and searches results generated by the approved screening tool/platform.
• Conduct due diligence and background checks on adverse findings e.g. via Google searches.
• Liaise with relevant teams for additional information and escalate findings to respective stakeholders
• Ensure adherence to standards and procedure
• Perform any other ad-hoc tasks and project work as assigned

Key requirements:

• Possess 3 years\' experience in Know Your Client (KYC), Customer Due Diligence or Name Screening experience in a financial institution or equivalent function.
• Strong verbal and written communication skills.
• Sound analytical and research skills with meticulous attention to detail
• Excellent time management, good organisation skills and multi-tasking skills
• Ability to work independently with minimal supervision, and to excel under pressure for meeting any tight deadlines

Company Benefits:

At our Malaysia office, we believe in putting our employees\' well-being first! We offer a flexible hybrid working arrangement.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness reimbursement, and competitive leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications such as ICSA, CPA, STEP, ACCA, MIA etc. in ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

Location:

Johor, MY

Vistra