Job Description

Position Summary

• Directs specific administration functional systems, procedures and methods by managing a combination of activities including but not limited to: travel services administration, employee assistance program administration, and so forth. Responsible for the efficiency and customer satisfaction of those administration system. Carries out supervisory responsibilities including hiring, and training administration staff (Buyer, office clerical and administrative staff); plans, assigns, and directs work. Appraises performance; rewards and disciplines employees. Addresses complaints and resolves problems.

Key requirement:

• Lead and manage a team administrators of 5-9 individual

+ Coach & develop the team and provide necessary support

• Administer and process for HCC Life or VEM activities

+ Support and ensure proper and timely submission of event requests through HCC Life/VEMo
Manage and submit pre & post event documentation and archival for records and audit purposes

• Administer and process for Procurement activities:

+ Proficient in managing eMP, ARAVO, PO and RFP.
+ Support to provide timely and accurate PR /PO and RFP requisition in eMP
+ Provide administrative support for quarterly and year end accrual and PO closure
+ Liaise with vendors for vendor registration, invoicing and payment
+ Liaise with Global Services (GS) Procurement for PO-related matters
+ Provide administrative support for Financial Budget and Accrual

• Administer and process for local and overseas-based activities, as well as travel support for promotional activities/events:

+ Prepare and record Travel Requisition for internal approval
+ Submit event brief for travel agency/venues/etc. (e.g. using Cvent)
+ Arrange hotel accommodation, flight, ground transfer and visa application, restaurant reservation, booking round trips
+ Liaise with travel agents (AMEX travel and BCD)oPrepare travel dockets

• Provide general administrative support as needed by the business
• Proficient in all other internal compliance not limiting to:

+ Commercial Quality
+ Pharmacovigilance
+ RRA
+ Privacy
+ BPRA
+ ISRM
+ DARM
+ Privacy & Data
+ Sample conversion
+ Sample request
+ eICD
+ EPiC

• Diploma - Bachelor\'s degree holder
• Minimum 5 years\' experience in marketing & administrative support (preferable if experience in Pharmaceutical\'s business)
• Experienced in event management in Pharmaceutical\'s business portfolio (including new product launches)
• Knowledgeable in Pharmaceutical portfolio (preferable)
• Experienced in onsite event support and virtual meetings
• Exhibits accuracy, attention to detail, diligence, responsible, and transparency
• Technology savvy & prefer an experienced leader

eQuest