Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.



Assisting and communicating with customers, providing solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.

Qualifications

Associate - Ops
- Freshers are welcome to apply
- Diploma or equivalent
- Preferably with experience in Customer Service or specific industry such as Insurance, Healthcare, Finance, etc.
- Diploma or equivalent

Sr. Associate - Ops
- Candidates must have at least 1 year of experience in Customer Service, or relevant industry such as Insurance, Healthcare, Finance, etc.

Language requirement defers on the hiring account - but preferably have verbal and written experience in English / Malay / Mandarin / Cantonese / Japanese, etc.

WNS Global Services