Job Description

Job description The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\'re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers have more impact than others. If you\'re looking for a career where you can make a real impression, join HSBC and discover how valued you\'ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. The Opportunity: (Brief Overview of the Role) Global Transformation Business Analysts are at the centre of how Global Transformation shapes, delivers and embeds change working with our delivery partners. They are typically responsible for providing assistance and supporting Design, Change Management and Implementation Management activities. The Testing CoE is structured and uniquely formed by a team of Business Analysts with extensive testing experience and proficient with the testing techniques and tools expertise, with an aim to address the ongoing challenges in UAT management faced by ASP WPB, in ensuring efficiency, consistency and quality in the testing output. We are currently seeking ambitious individual and young professionals to join our team as Associate Test Analyst. What you\'ll do: 1) Pre-UAT: Understands application business areas and requirements, analyses/clarifies requirements, system specifications and operation design flow. Supports the Senior Test Analysts/Test Analysts in the preparation of the test strategy, test plan documents. Good understanding of the test objectives, test scope, and pre-requisite/pre-conditions for testing. Supports the design and creation of the test scenarios, test cases, also prepares the associated test data requirements needed for testing. Maps the scenarios/cases to user stories/requirements using the Requirement Traceability Matrix to ensure sufficient test coverage for all business requirements and acceptance criteria. Supports and presentation and circulation of the test strategy, test plan, test scenario and test cases for signoff. Conducts the UAT readiness check to ensure the UAT environment, user access and other pre-requisites are ready before the commencement of UAT. (2) During UAT: Executes test cases, records test results, captures test evidences using the pre-defined test management tools/process. Identifies, captures and raises defects by providing the details for IT investigation and defect reproduction. Manages/Reports the UAT execution status and progress, participates in the defect triage calls and monitors defect fixes for retesting, highlights any risks/issues/blockers for mitigation and resolution. Work with IT and developers to have defects/issues addressed and retested. (3) Post UAT: Documents test results and ensure all test evidences are uploaded into the specified JIRA/QC/Confluence pages. Supports the preparation and circulation of the UAT Completion Certificate for signoff. Participates in the UAT Test Evidence Walkthrough session and presents test outcomes/results for UAT signoff. Participates and provides feedback in the project retrospective or post implementation review sessions. Works with for Test Leads/Test Analysts for continuous improvement of testing methodology. Participates in the team engagement to share best practices, lessons learned and improvement opportunities after each project completion. Requirements To be successful in this role, you should meet the following requirements: 1-3 years of experience in managing and conducting end to end User Acceptance Test for small to medium banking related projects. Overall financial services industry knowledge preferably in Loans/Mortgage/Cards/Deposits, Distribution channel (eg. Contact Centre, Internet Banking, Mobile Banking), Wealth and Insurance products. Experience in executing user acceptance testing, both in an Agile and Waterfall delivery environment. Hands-on experience in UAT activities including test execution and defect tracking skills. Some knowledge and experience in using a variety of test management tools such as Quality Centre, JIRA, Confluence. Understand application business area and application requirements, specifically in the banking environment. Familiar with test-program concerns including test-data management, testing policy, risk and issue reporting and resolution, test design and test development. Good knowledge of testing life cycle and test practices. Experience in working with diverse teams of different work streams. Analyst with relevant experience in the coordination and execution of SIT and UAT for multi phased project, preferably in using Agile practice. Good interpersonal and communications skills (both verbal and written) with a proven ability to communicate effectively with a range of stakeholders. Capability to work individually or as part of a team. Ability to read/type and speak in Chinese is crucial - Mandarin and Cantonese. Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above. Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role. You\'ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Electronic Data Processing (Malaysia) Sdn Bhd

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