Job Description

Job description \'The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we\'re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.\' Some careers shine brighter than others. If you\'re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Associate Vice President. The Opportunity: Fixed Income Securities Operations forms a part of the wider Securities Operations and, segregated by asset class, is responsible for ensuring all Fixed Income trades booked by the front office flow through the various stages of the trade life cycle and settle successfully on value date. All Trade Date Processing and Clearing & Settlements for this function reside within the KL and Manila GSCs with Hong Kong supporting those functions as defined in the TOM as needing to remain onshore Specifically, HBEU Clearing & Settlements are responsible for ensuring that cancellations, amendments, settlement and investigations are completed correctly and within the agreed SLA\'s to ensure timely settlement and mitigate associated operational risks. What you\'ll do: Impact on the Business/Function Ensure all trade cancellations, amendments investigations and settlements of exceptions are completed on a timely basis. Ensure TDP and C&S teams work collaboratively to to resolve any trade booking or matching discrepancies Ensure that escalation of issues are in place as per escalation matrix Ensure PLA is adhered at all times FOBO Breaks / Cash Reconciliation Breaks / Investigations cases are escalated based on procedure Ensuring that risk is minimized and profit is maximized through effective management of costs/resources. Ensure that process and procedures are continually reviewed and improved and the changes are communicated and implemented effectively. Customers / Stakeholders Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence. Customer issues are handled sensitively and receive full consideration. Situations are resolved effectively retaining goodwill of customer. Customers are kept fully informed of progress. Periodical MI submitted accurately and in line with customer and business needs. Updates and procedural changes obtained and cascaded / recorded. Enhance systems and business knowledge relating to customers / processes and cascade to teams. Leadership & Teamwork Motivate and develop team/subordinate to meet business objectives. Create robust team environment where skills and knowledge openly shared to achieve team and business goals. Knowledge and experience are shared with teams, providing assistance on referred / technical issues. Advice and guidance is given in a constructive manner and positively. Be aware of issues within teams and resolve or escalate in appropriate and timely manner. Share knowledge, best practice and experience with colleagues at all levels to ensure they achieve their goals and business objectives. Operational Effectiveness & Control Management information, KRI and KPI reporting, other required data and communication are completed accurately and supporting statistics / reports / returns are presented within agreed timescales. Continue evaluate key control framework for the process and the team. Responsible for ensuring completion of end of day checks and exception reporting in various internal systems. Maintain equipment, systems and general work environment in good condition. Ensure adherence to the Company\'s requirements including but not limited to Data Protection Act, Premises Security, Compliance issues / requirements. Role context Role will be located in KL and will cover primarily HBAP Clearing & Settlement activity The job holder will have people responsibility. The job holder will be responsible of managing the day-to-day operations during the assigned work hours. The job holder is required to ensure that the functions are completed on a daily basis where required. Job holder will be required to work closely with the existing AMO in the team to ensure BAU functions are carried out accordingly within the stipulated Performance Level Agreement (PLA). Role Dimensions Role includes monitoring of all Clearing and Settlement KRI i.e failed trades, unmatched trades, mismatches, alleged trades, central bank trades. Requirements What you will need to succeed in the role: Experience in Fixed Income Securities Operations would be highly advantageous, or other line Operations teams A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position. At least 3-5 years of experience in an Operation environment is mandatory Ability to speak and understand English fluently. Ability to write business letters and reports Good conversational/telephone skills Ability to learn quickly and transfer knowledge appropriately Possess knowledge on MS Office with good numerical and analytical skills. Flexibility to work shifts. Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people. Ability to maintain focus while working with voluminous data Ability to multi task Committed to equal employment opportunities Good Communication, planning and organizing skills. Good Management skills and initiate improvements. Able to work under challenging environment with tight timelines. Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised. The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role. You\'ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.\' Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. ...Issued by HSBC Electronic Data Processing (Malaysia) Sdn Bhd...

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