Job Description

Client Background: Largest Corporate Secreterial Services Provider in Asia. Location: Penang Headcount: 1 Tenure: Permanant Responsibilities: Operations/Functional Responsibilities: .To ensure strict adherence to internal policies / SOPs by team members. .To identify and highlight potential risks to Senior Managers and Directors and recommend / take appropriate actions when necessary. .To ensure timely billing (including the capture of all OPEs incurred) and collections. .To ensure best practice of corporate governance and compliance with statutory/regulatory requirements. .To ensure that all clients\' documents/records are properly filed in the statutory records at all times and to perform proper housekeeping of clients\' records. .To participate in recruitment interviews /exercise. .To conduct trainings or facilitate trainings as and when required/requested. .To meet potential clients and prepare proposals and quotations for new clients/propects. .Providing timely dissemination of information / messages from Senior Management to team members. .To assist/support Senior Manager and Directors in their absence. .To ensure acknowledge receipt of client\'s request /queries/correspondences within 24 hours and answer not later than 2 working days. P&L Responsibilities: .Provide guidance, leadership and supervision to team members. .Communicating the criteria and KPIs of the respective positions to team members. .Managing and measuring performance of team member. .Guiding and developing team members in attaining professional competence. .Effective utilization of team resources. .Training & development of team members, identifying relevant trainings inclusive counselling of team members. People Management: .Consultation with CEO, Directors and Fellows Managers. .Coordination & Communication with other Divisions. .Assist Directors in the implementation of strategies and policies of the CS Division. .Providing timely feedback and conveying staffs concerns/ requests to Senior Managers and Directors and possible solutions. Clients Relationship: .Business development - securing new clients and seeking business opportunities. .Managing Client Relationships - maintaining good rapport with clients. .Ability to achieve Client Satisfaction & Retention .Assisting in Cross Selling Other Tricor Services .Providing deliverables to clients according to the scope of services. .Providing technical advisories, solutions and anticipate clients\'s needs. Others . Able to seek opportunities to bill . Ensuring fees quoted are guided by the adopted fee guide and / able to recover time costs. . Any other tasks as and when assigned by Management Requirements: .Must be at least an ACIS or possess equivalent qualification. .Must have at least 4 - 5 years relevant working experience. .Must have supervisory experience or had managed a team/group with at least 3 - 5 staff members. .Familiar with Companies Acts, Bursa Malaysia Listing Requirements, CS Guidelines and other related laws and regulations .Must possess good communications skills, able to work independently with leadership qualities/skills as well as a good team player .Strong analytical and problem solving skills .Good command of both spoken and written English. .Familiar with Companies Acts, Bursa Malaysia Listing Requirements, CS Guidelines and other related laws and regulations. .Good interpersonal skills and able to work as a team. .Good sense of urgency and able to work under preasure. .Able to identify and demostrate clear comprehension of customers and organizational needs. .Punctuality .Have a high sense of responsibility, accountable and does not allow personal or organizational issues interfere with the fulfillment of customer\'s needs. .Committed and resullt driven.

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