Job Description

Job Category: Banking Operations
:
Business Performance and Management

• Ensure all legal processes are timely executed with nil backlog
• Support in delivering the portfolio monthly and annual budget on delinquency, impairment ratio and provision
• Continuously provide feedback in improving legal work flow and report generation via system enhancement.
• Ensure all legal processes are timely executed with nil backlog and with effective use on JURIS / Collection system
• Ensure all TAT and KPIs are met
• Compile and continuously improved daily, weekly and monthly tracking report
• Assist, support and perform any ad-hoc projects assigned by Managers / Head of Department
• Follow up with solicitors on the legal stage of the each individual account
• Liaise with CAPM for the appointment of auctioneer and schedule of auction date
• Ensure all the valuation are carried out on time
• Assist, support and perform any ad-hoc projects assigned by Managers / Head of Department
• Follow up with solicitors on the legal stage of the each individual account
• To refer the referral cases and schedule of auction date with Auction Team

People Management

• To work closely with Team Manager in order to solve the problematic/sensitive issues promptly and to ensure Bank's interest are always be protected.
• Liaise with Team Manager on issues raised by Business Partners,Business Units & customers.

Regulatory Compliance

• To ensure process comply to Bank policies, process and procedure, rules and regulation.
• Ensure satisfactory rating on all audit reviews.
• Ensure compliance of internal policy and procedures, Bank Negara guidelines and regulation, i.e. FSA /IFSA 2013, Fair Debt Collection & etc.

Highlight suspicious and new account behavior to Team Manager to mitigate fraud

Skills Required