Job Description

The Four Seasons Hotel Kuala Lumpur is looking for top talent to join the team.

About Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel and Residences Kuala Lumpur is located in the thriving business and financial district Golden Triangle neighbourhood. The Hotel is part of a 65-storey mixed-use tower that will include 242 Four Seasons Private Residences, 27 serviced apartments, a 209-key Four Seasons Hotel and a six- floor of 250,000 square foot luxury retail podium, collectively known as Four Seasons Place Kuala Lumpur.

The latest addition to the city\xe2\x80\x99s dramatic skyline and a vibrant hub for both business and leisure travellers, Four Seasons Hotel Kuala Lumpur is conveniently located in close proximity to the city\xe2\x80\x99s major attractions, including the Petronas Twin Towers and the Kuala Lumpur City Centre (KLCC). Often referred to as a \xe2\x80\x9ccity within a city,\xe2\x80\x9d the KLCC will offer designer shopping, fine dining, and the best of the city\xe2\x80\x99s electric nightlife. The Hotel is also overlooking the KLCC Park and is directly connected to the esplanade, allowing guests to take full advantage of the Park\xe2\x80\x99s 50 acres of green space, including lush gardens, fountains, waterfalls, a wading pool, and jogging track.

An exciting addition to Kuala Lumpur\xe2\x80\x99s culinary scene, the Hotel is home to several unique dining outlets to the city, including a Cantonese restaurant, lobby and rooftop pool bars, and an all-day dining restaurant with sweeping views of the Petronas Twin Towers.

The Hotel is offering an executive lounge for business travellers, a serene spa, wellness-focused fitness centre and rooftop infinity pool offering panoramic views of Kuala Lumpur\xe2\x80\x99s endless skyline. Lush landscaping around the rooftop pool and terrace has created an urban oasis, echoing the greenery of the KLCC Park below.

Four Seasons Hotel Kuala Lumpur is offering both international and regional travellers an urban complement to the existing Four Seasons Resort in Malaysia, the award-winning Four Seasons Resort Langkawi.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 105 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world\xe2\x80\x99s best hotels and most prestigious brands in reader polls, traveller reviews and industry awards.

TECHNICIAN 2 - BANQUET

The Technician 2 is an essential member of the Banquet team dedicated to providing exceptional quality and service to our guests. The Technician 2 position provides an enjoyable, expertly coordinated function experience for large dinners, receptions and events conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. The Technician 2 anticipate and service guests needs before being asked and are knowledgeable about all audio visual options for events.

We are looking for an individual who poses an affinity for guest service! This position requires an applicant with a high level of knowledge of assembling, operating, maintaining and repairing equipment used in events/ functions. Candidates must have excellent interpersonal skills for interaction with internal and external guests. The ability to perform this position to Four Seasons Standards and learn the Sequence of Service is required. The Technician 2 position requires the ability to lift up to 60lbs and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays. The ideal candidate will have an outgoing personality and a can-do approach to any request!

MAIN RESPONSIBILITIES/ TASKS:

\xc2\xb7 The ability to follow proper payroll and uniform procedures.

\xc2\xb7 The ability to offer guests of events an enjoyable, expertly managed audio visual experience conforming to Four Seasons standard of excellence for quality, professionalism and friendliness.

\xc2\xb7 To have superior knowledge and be also execute efficiently the sequence of AV requirement setup for all events.

\xc2\xb7 The ability to anticipate and service of guest\xe2\x80\x99s requirements before request are necessary.

\xc2\xb7 The ability to provide AV support to events in an unobtrusive and professional manner.

\xc2\xb7 To handle and resolve all related guest concern and inform management immediately.

\xc2\xb7 To promote a positive and healthy working environment within the department and the division.

\xc2\xb7 To inspect all AV equipment of the function spaces and action accordingly.

\xc2\xb7 The ability to check and ensure that all audio visual equipment are properly set and the overall condition of the AV facilities is defect free.

\xc2\xb7 The ability to be vigilant throughout events and ensure efficient service throughout the event anticipating every guest needs.

\xc2\xb7 The ability to change ashtray, serve cigarettes, crumb tables and offer after events drink and cigars.

\xc2\xb7 The ability to ascertain a guest\xe2\x80\x99s satisfaction and handle any problem which may arise informing a manager of the problem and how it was resolve.

\xc2\xb7 The ability to service all needs for any function.

\xc2\xb7 The ability to report any accident immediately, no matter how minor to a manager.

\xc2\xb7 The ability to respond properly in any hotel emergency or safety situation.

\xc2\xb7 The ability to move AV equipment.

\xc2\xb7 The ability to organise the event spaces and the area surrounding it when needed.

\xc2\xb7 The ability to perform other tasks or projects as assigned by hotel management.

\xc2\xb7 Candidates must speak read and write Bahasa Malaysia as well as being fluent in English. Must have the right to work in Malaysia.

Visa sponsorship is not available for the role. Only successful candidates will be contacted.

Join Our Team

Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel Kuala Lumpur provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine\xe2\x80\x99s 100 Best Companies to work for since 1998.

What to expect: You will\xe2\x80\xa6\xe2\x80\xa6

Be a champion of the Golden Rule: Do unto others as you would have them do unto you

Be part of a cohesive team with opportunities to learn, grow and develop

Have the opportunity to engage in diverse and challenging work

Derive a sense of pride in work well done

Four Seasons Hotels