Job Description

Average Rm3500++ Mandarin Speaker Customer Support Specialist @ PJ ( Spm Holder| Training Provided) Nov Intake!

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Full Time

Petaling Jaya, Selangor

Fresh Graduates

Fast Response

Be an early applicant!

Posted 3 hours ago . Closing 5 Jan 2023

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Requirements

• Candidate with a minimum of SPM level qualification
• No experience required. Fresh Graduates are welcome to apply
• Able to speak fluently in Mandarin is a must, Proficient English (Spoken & Written)
• Applicant must be willing to work on Rotational Shift (9 hours per shift): (Schedule will be given weekly/monthly) (Earliest shift 7am - 4pm; Latest shift 5pm - 2am)
• Have no issue to be based at Ara Damansara (PJ) Office (Reachable by Ara Damansara LRT station, 10 mins walking distance)
• Preferably to possess own transport
• Able to join in November intake 2022

• Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products.
• To exceed customers expectation in terms of customer service & accurate information.
• Work in a team to achieve the required KPI elements and SLA

• RM 2,000 Basic + RM 800 Mandarin Allowance (Fixed) + KPI Allowance Max RM 500 + Night Shift Allowance Max RM 400 + OT Claim (subject to availability) (All-in salary RM 3,200 - RM 3,700/month)
• EPF and SOCSO
• Annual Leave + Medical Leave
• Training is provided (with salary given)
• MNC Working Environment
• Rest & Relax Zone + Pool facilities
• Work Location: Ara Damansara (Reachable by LRT Ara Damansara station, walking distance 10 mins)
• FREE Shuttle Service Pickup & Drop off points: Subang Jaya LRT Station

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Training Provided
• Allowance Provided
• 5 Working Days
• Overtime Pay
• Staff Activities