Job Description

B2B Customer Support Assistant Job Summary To provide sales-related and administrative support to the Company\xe2\x80\x99s business clients Key Responsibilities

• Responsible for attending to business client\xe2\x80\x99s sales-related enquiries and requests.
• Understanding the Company\xe2\x80\x99s sales policies and conveying / implementing such sales policies in attending to business clients\xe2\x80\x99 transactions.
• Developing existing business clients by providing basic product information, updates on new products available, or new sales / promotional mechanics.
• Exploring potential with new business clients and assisting with client on-boarding process.
• Management of day-to-day sales-related or administrative tasks (e.g. preparing order confirmation, following up with delivery of orders, collection of payment and managing the goods returns requests process).
• Assisting with preparation of sales-related reports and general correspondence.

Who are we looking for?

• Academic Qualification: Diploma or Degree in Business Administration, Business Management, Marketing, or other equivalent or relevant subjects.
• Minimum of one (1) year working in a sales-related position or sales administration position is preferred.
• Candidate must be able to communicate ideas clearly and have good interpersonal skills.
• Fluent in written and spoken Bahasa Malaysia and English.
• Candidates who are fluent in written and spoken Chinese Mandarin will have an advantage.

Staff Benefits:

• 5-day work week (Mondays to Fridays)
• Staff Purchase Perks
• Sufficient training and guidance provided

Job Types: Full-time, Permanent Salary: RM2,000.00 - RM2,800.00 per month Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Application Question(s):

• Do you have any prior sales support or marketing experience?