Banquet Ops Supervisor
Kuala Lumpur, Malaysia
Job Description
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Position: BANQUET OPS SUPERVISOR (Full time #534195)
Property / Office: Mandarin Oriental, Kuala Lumpur
Location: Kuala Lumpur, Malaysia
BANQUET OPS SUPERVISOR Summary
The Banquet Ops Supervisor will report to the Banquet Manager and forms part of the F&B team who collectively deliver exceptional guest experiences. We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding service and hospitality.
The Role of the Banquet Ops Supervisor
- To provide back up for the Manager and Assistant Managers and take responsibility in supervising and coordinating the daily activities and maintaining the highest standard of service established by the hotel
- Create and maintain a pleasant working environment and foster teamwork at all times
- Assist Banquet Manager to constantly find ways to further increase revenues without sacrificing pre-determined standards
- He/ she is expected to deliver a high-quality experience to our guests and motivate our colleagues to ensure excellent customer service.
Preferred Qualifications And Skills
- Diploma or Certificate in Hotel Management/ Catering
- Minimum 2 to 4 years relevant job experience in similar capacity
- Knowledgeable about customer service and guest contact skills
- Knowledgeable about handling guest/colleague complaints and dealing with guests
- Previous experience in supervising and/or delegation
- Good in spoken and written English and Bahasa Malaysia
- Ability to communicate in other languages would be an advantage
- Computer literate with knowledge of Microsoft Windows and InfoGenesis System
- Pleasant with positive attitude
- Good communication and administrative skills
- Willing to work shift duties
Learn more about what it is like to work at Mandarin Oriental Hotel Group, visit us:
- https://www.mandarinoriental.com/careers
- https://www.linkedin.com/company/mandarin-oriental-hotel-group
- Watch us at: https://www.youtube.com/watch?v=A0coCZUyHzI
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Advertised: 10 Mar 2023 Singapore Standard Time
Applications close: 05 May 2023 Singapore Standard Time
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Job Detail
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Job IdJD915097
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned