Job Description

MERCURE MIRI CITY CENTRE Banquet Operation Assist and ensure that the setup of function room is in accordance to Banquet Event Order Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event Supervise the maintenance of service standards during banquet service operations Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function Keep track of banquet service operating equipment to ensure par level for smooth operations Handle requisition of items which require replacement Attend all meetings and trainings as assigned by management Ensure that all service and storage areas are kept safe, clean and locked Team Management Assist the management to supervise the junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. Plan the manning allocation/work assignment per Banquet event Assist Banquet Manager in staff\xe2\x80\x99s development, counselling and resolving staff conflict Input weekly entry of Banquet staff overtime and allowances Establish and maintain effective employee working relationships Other Responsibilities Be aware of the procedure concerning hotel fire and life safety/emergency procedures Assist Food & Beverage Outlets in their operations within peak times when needed Maintain complete knowledge of all F&B services, outlets and hotel services/features Perform other duties assigned by the Management of the Hotel Banquet Operation Assist and ensure that the setup of function room is in accordance to Banquet Event Order Ensure that all pre requisitions for the functions are checked correctly and ready for setting up when the time arrives Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event Supervise the maintenance of service standards during banquet service operations Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep Banquet Manager informed of incidents during or after the function Keep track of banquet service operating equipment to ensure par level for smooth operations Handle requisition of items which require replacement Attend all meetings and trainings as assigned by management Ensure that all service and storage areas are kept safe, clean and locked Team Management Assist the management to supervise the junior team members and casual labour under his/her leadership/section and to ensure all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards. Plan the manning allocation/work assignment per Banquet event Assist Banquet Manager in staff\xe2\x80\x99s development, counselling and resolving staff conflict Input weekly entry of Banquet staff overtime and allowances Establish and maintain effective employee working relationships Other Responsibilities Be aware of the procedure concerning hotel fire and life safety/emergency procedures Assist Food & Beverage Outlets in their operations within peak times when needed Maintain complete knowledge of all F&B services, outlets and hotel services/features Perform other duties assigned by the Management of the Hotel
Evolveland Bhd is a real estate development and management companies based in Miri.
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent