Job Description

Key Responsibilities

Event Support

- Assist and participate in brand or promotional events as needed.

Store Cleanliness Audit

- Check and ensure all outlets maintain proper cleanliness and hygiene standards.

SOP Compliance

- Verify that store operations follow the company's Standard Operating Procedures (SOP).

Quality Assurance Checks

- Monitor beverage preparation, equipment handling, and customer service consistency.

Reporting

- Provide feedback and reports on store performance, including any issues or areas for improvement.

Support During Critical Operations

- Step in to assist stores during peak hours, staff shortage, or new store openings.

Requirements

Have

strong knowledge of Quality Assurance (QA)

standards and operational procedures.

Good communication skills

with both customers and store teams.

Proactive and detail-oriented

, able to spot issues and suggest improvements.

Adaptable and reliable

, ready to be deployed to different outlets or events as needed.

Professional attitude and teamwork

, representing the brand's values at all times.

Benefits:

? Meal Allowance
? Attendance Allowance
? Training will be provided
? Career Growth Progression
? Team Building Activities

Job Type: Full-time

Pay: RM1,900.00 - RM2,300.00 per month

Work Location: In person