Basic Rm2800 Mandarin English Customer Service Support For Telecommunication Company @pj
Job Description
Job Responsibility Handling inbound calls, emails, and live chat regarding inquiries, policy information, account management, claims processing, and general support. Filing customer records, including contact information, purchases and billings. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. Job Requirements Applicants with SPM level qualification and above Applicants have fluent proficiency in English (read, speak, type) Applicants can speak Mandarin. Applicants can work Rotational shift; 9 hours shift between 7am to 3am Applicants can work 5 days a week with 2 rotational days off. Applicants can start on 29th of May. Applicants would have to work based in office (PJ) Job Benifits Monthly Salary: RM2800 Basic Salary + Up to RM400 Night Shift Allowance + Up to RM500 KPI allowance. EPF + SOSCO Annual Leaves and Medical Leaves 1 month of training with basic salary will be provided. Variety of facilities in company (pool, gym, rest zone and cafeteria) Free shuttle van service is provided from Ara Damansara LRT Station Workplace is 10 minutes walking distance from Ara Damansara LRT Station Opportunities for career advancement within the company
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Job Detail
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Job IdJD1034523
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Selangor, Malaysia
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EducationNot mentioned