Basic Up To Rm 3500 Mandarin Speaking Customer Care Support For Social Media Platform @kl (degree Fresh Graduates Are Welcomed)
Brickfields, Kuala Lumpur, Malaysia
Job Description
MohonKelayakan
- High proficiency in English + Mandarin (Both written + Spoken) + Cantonese (Plus Point)
- Must be able to work 24 hours rotational shift (9 hours per day, 5 days per week)
- Required experience:; (SPM holder) minimum 2 years call centre / customer service
- Diploma & Degree Holder (Without experience) is welcomed to apply!
- Experienced in handling livechat would be an added advantage.
- Able to join on intake: 22 & 29 July 2024
- Resolving customer queries through emails, and live chats
- Identifying customer needs and assisting them in using specific feature and functionalities in my client\'s social media platform
- Following up with customers to ensure their issues are resolved
- Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
- Constantly work towards improving customer experience
- Handle customers and vendors requests, as well as external communication with them
- Salary package: Basic Up to RM 4,000 + Allowances
- Working Location: KL Sentral (Strategic working location reachable by public transport
- MNC Working Environment.
- Paid Training Provided
- Annual Leave
- EPF + SOCSO
Maukerja
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Job Detail
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Job IdJD1047143
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4000 per month
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Employment StatusPermanent
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Job LocationBrickfields, Kuala Lumpur, Malaysia
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EducationNot mentioned