Bcs Network Security (japanese Language) *
Bukit Jalil, M14, MY, Malaysia
Job Description
Key Responsibilities
To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA. To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition, act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required. To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning. To ensure positive customer feedback & satisfaction through active participation in customer meetings to understand any issues faced. To validate analyses (eg. Root Cause Analysis, Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders.
Job Type: Full-time
Pay: RM6,000.00 - RM11,000.00 per month
Benefits:
Health insurance
Experience:
Network Security: 3 years (Preferred) IT support: 3 years (Preferred)
Language:
Japanese (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1214239
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Jalil, M14, MY, Malaysia
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EducationNot mentioned