Candidate must possess a Cetificate or Diploma in Beauty/Aesthetic/Cosmetic or equivalent
Required language(s) :English , Bahasa Malaysia, Mandarin
Preferable with working experience as a beautician, cosmetologist, or alike.
Knowledge in beauty products and latest aesthetic trends is an added advantage.
Responsibilities
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.
Benefits
Attractive basic salary and commission structure (RM 1800- RM 5000)
Premium and well equipped working environment
EPF provided
SOCSO provided
Free parking
Opportunities for promotion
Professional development
Additional Benefits
Training Provided
Good Location
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