Job Description

RESPONSIBILITIES:Planning & Operations

• Track, review & evaluate success of beauty initiatives.
• Collaborate with related stakeholders working toward success of company initiatives & KPIs.
• Develop plans to materialize strategy & execution of beauty initiatives.
• Research competition to identify threats and opportunities.
• Monitor and analyse industry trends and market changes.
• Update Beauty Expert (BE) operational guidelines & tracking with objective to build teamwork within store team.
• Perform routine store visits to ensure compliance.
• Feedback problem/issues faced by BE & seek ways to support.
• Familiar with info/announcements/guidelines by HQ (Operations Bulletin, SOP etc) to keep BE well informed.

People Management

• Review BE development plan & identify changes/new trainings needed to cater to their needs.
• Coordinate training plans with Learning & Development (L&D) & suppliers to ensure effective training curriculum.
• Develop monitoring systems to ensure that all BE employees are performing job responsibilities according to training.
• Conduct workshops, obtain feedback from attendees & perform evaluation.
• Act as a coordinator for BE sales incentive scheme & evaluate performance.

QUALIFICATIONS:

• Preferable candidate with qualification in Malaysia Skills Certificate (SKM) / Professional Certificate / Diploma in Beauty (Skin Care / Cosmetics).
• At least 5 years of working experience.
• Those possess experience as Area Manager in Beauty retail / FMCG are welcome to apply.
• Passion for beauty, professional makeup.
• Required languages: Bahasa Malaysia, English.
• Computer literacy.
• Required skills: Communication & interpersonal, multitasking, time management, people management, presentation skills.
• Possess own transportation and willing to travel.

How do your skills match this job? Sign in and update your profile to get insights.Company profileWatson's Personal Care Stores3.9xc2xb7Retail & Consumer Products5,001-10,000 employeesAbout Watsons MalaysiaWatsons Malaysia is the leading health and beauty retailer with more than 700 Watsons stores and growing in the country serving the needs of all Malaysians.Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness and beauty market, providing personalised advice in health, beauty and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.Watsons Malaysia won Platinum Award for the Best in Retail Category 2023 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers.About Watsons MalaysiaWatsons Malaysia is the leading health and beauty retailer with more than 700 Watsons stores and growing in the country serving the needs of all Malaysians.Watsons continues to inspire our customers to enjoy life to the fullest and set the standards in the health, wellness and beauty market, providing personalised advice in health, beauty and personal care on top of its market-leading product ranges, making customers LOOK GOOD, DO GOOD, FEEL GREAT every day.Watsons Malaysia won Platinum Award for the Best in Retail Category 2023 by Putra Brands Award, a premier and only brand award in Malaysia voted by Malaysian consumers.Perks and benefitsMedicalInsuranceFlexible Working HoursLong Service AwardsEmployee DiscountFun & Engaging ActivitiesCompany informationRegistration No.289892-V

Watsons