Job Description

We are seeking a dynamic and results-driven Sales Specialist to drive revenue growth in our IT services and system solutions. The ideal candidate will have extensive experience in B2B technology sales, strong relationship-building skills, and a proven track record of exceeding sales targets in the competitive IT industry.

Job Responsibilities

1) Lead Generation & Prospecting:

Actively identify, research, and qualify new business opportunities and leads for system integration projects in target industries (e.g., Japanese-Oriented Companies) within Malaysia, leveraging fluency in required languages. Conduct outbound calls and emails outreach in Japanese or English to introduce our SI capabilities and generate interest. Participate in industry events, technology forums, and networking activities (both virtual and in-person) to expand the professional network and capture leads specific to IT infrastructure, software, and services.
2. Solutions Selling & Technical Understanding:

Develop a strong understanding of our core system integration offerings, including but not limited to: Key Focus Solutions: Own Managed Services (e.g., Firewall Managed Services, IT Help Desk Services, RPAM Service & etc). Other Solutions: Network Infrastructure (e.g., Firewall, LAN/WAN, Wi-Fi, Security solutions), Server & Storage Solutions (e.g., On-premises, Virtualization, Cloud integration), Cybersecurity Solutions (e.g., Endpoint Protection) and, Cloud Services (e.g., IaaS, PaaS, SaaS integration, Hybrid Cloud). Conduct compelling presentations and demonstrations tailored to the specific IT requirements and business challenges of clients, utilizing both languages effectively. Collaborate closely with project team, vendor to understand client's existing IT environments and propose optimal, integrated solutions. Understand customer requirements, pain points, and objectives to propose suitable and scalable IT solutions.
3. Sales Cycle Management:

Prepare and present comprehensive proposals, quotation, and contracts in the client's preferred language (Japanese or English, often a blend). Negotiate terms and close sales deals for complex IT projects to meet or exceed monthly, quarterly, and annual sales targets. Manage the entire sales pipeline from lead generation to post-sale follow-up, ensuring smooth project handover to the delivery team.
4. Client Relationship Management:

Build and maintain strong, long-lasting relationships with new and existing clients in both the private and public sectors through proactive communication and exceptional service. Act as a primary point of contact for clients, addressing IT-related inquiries, resolving issues, and ensuring customer satisfaction throughout the project lifecycle in their preferred language. Identify opportunities for upselling and cross-selling additional IT services, hardware, and software within the existing client base. Gather client feedback and market intelligence specific to IT needs and challenges in the Malaysian market to contribute to solution development and sales strategy.
5. Market Intelligence & Strategy:

Stay informed about IT industry trends, emerging technologies, market conditions, and competitor offerings within the Japanese-Oriented Companies system integration landscape. Provide insights into local business practices, cultural considerations, and communication styles to optimize sales approaches within Malaysia.
6. Reporting & Administration:

Maintain accurate and up-to-date client information, sales activities, and project statuses in organized format. Generate regular sales reports, forecasts, and pipeline analyses specific to IT projects. Manage & collaborate administrative tasks related to sales orders, solution contracts, and invoicing with finance team.

Qualifications:

1. Education:

Bachelor's degree in information technology, Computer Science, Business Administration, Marketing, or a related technical field.
2. Language Proficiency:

Native or Near-Native

fluency in Japanese

, both written and verbal. (Essential for technical documentation, Director and Head Quarter personnel communication). Native or Near-Native

fluency in English

, both written and verbal. (Essential for local clients, local internal team communication).
3. Experience:

Minimum of

5 years

of proven experience

in sales, business development

, or account management within an

IT System Integrator, IT Solutions Provider, or IT Vendor

environment. Demonstrated understanding of IT infrastructure, networking, cybersecurity & cloud computing Proven track record of meeting or exceeding sales targets for complex IT projects and services. Experience navigating the Malaysian IT market and understanding Japanese-Oriented Company business nuances is a strong plus.
4. Skills:

Exceptional communication, presentation, and negotiation skills in both required languages, capable of simplifying complex technical concepts for business stakeholders. Strong interpersonal skills with the ability to build rapport and trust quickly with IT managers, C-level executives, and procurement teams. Excellent active listening skills and the ability to understand nuanced IT infrastructure and business process needs. Proven ability to work independently and as part of a technical sales team. Highly organized with strong time management, pipeline management, and prioritization abilities. Proficiency Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams). A proactive, self-motivated, and results-oriented approach with a genuine interest in technology. Ability to adapt sales strategies to different cultural contexts and business environments in Malaysia. Valid driving license and willingness to travel within Klang Valley and other states in Malaysia for client meetings/site visit as required.

Work Location:

Petaling Jaya

Remuneration

RM7,000 - RM10,000

Consultant in charge

andrea.low@hunters-in.com l 018 225 3693

Job Types: Full-time, Permanent

Pay: RM7,000.00 - RM10,000.00 per month

Application Question(s):

How much is your current salary? How long is your notice period? Do you have experience in sales for IT & technology sectors? Pls describe your significant sales achievements for complex IT solutions, preferably across Japanese-Oriented Companies
Experience:

IT sales in Japanese-Oriented Companies : 5 years (Required)
Language:

English & Japanese (Required)
Work Location: In person