Job Description

Job Responsibilities:

Prepare and issue patient bills and invoices for medical services rendered. Verify patient insurance coverage and liaise with insurance providers to process claims. Ensure accurate entry of billing codes, procedures, and patient information into the hospital billing system. Assist patients with billing-related inquiries, payment plans, and clarifications. Follow up on outstanding payments and support collection efforts. Coordinate with medical staff and relevant departments to resolve billing discrepancies or adjustments. Maintain accurate records of billing transactions and patient accounts. Support month-end closing activities and financial reporting when required. Ensure compliance with hospital policies, regulatory requirements, and insurance guidelines. Assist in processing refunds, adjustments, or write-offs as authorized by management.

Requirements:

Minimum SPM or equivalent Good communication skills in English and Bahasa Malaysia (Mandarin is an added advantage). Strong attention to detail, accuracy, and confidentiality. Proficient in Microsoft Office (Excel, Word) and basic data entry. Ability to work independently and handle multiple tasks in a fast-paced environment. Willing to work on shift rotations, including weekends and public holidays when required. Prior experience in hospital billing, insurance claims, or administrative roles will be an added advantage.
Job Type: Full-time

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person