Job Description

Job Scopes

Maintain accurate billing records and promptly update customer accounts, ensure timely reporting, and adhere strictly to billing deadlines.

Investigate and resolve billing discrepancies, errors, and inconsistencies in a timely manner.

Respond promptly and professionally to billing-related inquiries from customers and internal departments.

Monitor pending and unbilled transactions, taking necessary follow-up actions to ensure timely billing.

Review, verify, and validate billing data received from internal departments.

Prepare and issue accurate sales invoices to customers, including e-invoicing submissions (Accounts Receivable).

Ensure professionalism and courtesy in all customer interactions - both internal and external

Collaborate effectively with internal and external stakeholders to resolve billing issues.

Coordinate with relevant departments to confirm that all chargeable items and services are properly recorded and billed accurately

Maintain up-to-date customer account information and billing records.

Utilize accounting software (Auto-count) for daily billing operations and reporting tasks.

Work effectively, meet tight deadlines, and contribute positively within a team environment.

Perform any other duties assigned by management from time to time.

Requirements

Minimum Diploma in Accounting, related fields or its equivalent

1-2 years of Billing experience

Good communication and follow-up skills.

Organized and detail-oriented

Able to work under tight schedule and meet deadlines.

Able to work independently and effectively in a team environment

Job Types: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

Professional development
Work Location: In person