Job Description

Responsibilities:

Generate customer invoices and credit notes accurately based on meter readings and contractual agreements. Respond to customer inquiries and resolve billing-related issues on timely manner. Handle billing disputes professionally and ensure timely resolution. Process contract terminations for removed or discontinued machines and update billing records accordingly. Support Account Managers by addressing pre- and post-sales billing queries. Update and maintain customer address and billing records, ensuring data accuracy across systems. Administer service contracts and support billing system updates. Document and monitor GIRO applications, including customer follow-up as needed. Provide support on other ad hoc billing-related tasks. Participate in system testing, continuous improvement initiatives, and other tasks or projects as assigned. Support internal and external audits by preparing and providing required documentations.

Requirements:

Minimum 1 - 2 years of relevant billing experience. Diploma and Degree in Business Administration, Finance, Accounting or equivalent. Fresh graduates with relevant experience may apply. Exposure to a shared services experience or multinational environments is an advantage. Good understanding of accounting principles and billing process. Strong communication with internal and external stakeholders. Proficient in Microsoft Office especially Excel and outlook and ERP systems (e.g., Oracle) Team player with a positive and proactive attitude. Great attention to detail and excellent organizational skills. Ability to multitask and perform well in a fast-paced environment. Proactive and solution driven. Good documentation and reporting skills.
Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

Dental insurance Health insurance Maternity leave Professional development Vision insurance
Application Question(s):

Available to start immediately? If No, please share your notice period; for Example 1 month or 2 months.
Education:

Diploma/Advanced Diploma (Preferred)
Experience:

Billing : 2 years (Preferred) generating invoice: 1 year (Preferred)
Work Location: In person