Job Description

Agensi Pekerjaan JobScoper Hiring! Full Time (BM&Eng) Customer Service - Airlines (Fresh Graduates Are Welcome) in Selangor, Earn up to MYR 3,000 - Ricebowle.target.src = 'https://files.ajobthing.com/assets/premium-job/premium-default-banner.png'" class="object-contain aspect-companyBanner w-full" data-v-3608fd10>(BM&Eng) Customer Service - Airlines (Fresh Graduates Are Welcome)ReportFollowMYR2,500 - MYR3,000 Per Month,Fast ResponseBe an early applicant!Posted a day ago xe2x80xa2 Closing 7 Apr 2025Be an early applicant!SaveApplyRequirements

• Fresh graduates are encouraged to apply.
• Min SPM
• Can speak and read in Bahasa & English.
• Previous working experience in customer service, or customer service related field is an added advantage but not essential.
• Possess good telephone etiquette with a smiley voice.
• Knowledge in handling basic computer (Microsoft Excel/Word etc).
• Good communication and interpersonal skills.
• Ability to multi-task, priorities and manage time effectively.

Responsibilities

• To efficiently handle inbound and outbound customer call inquiries.
• To provide fast and timely solutions to all customer related problems.
• To ensure customer satisfaction by providing excellent Customer Services.
• To be constantly guided by company's service standards.
• Effectively manage large numbers of incoming calls.
• Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Keep records of customer interactions, process customer accounts and file documents.
• Follow communication procedures, guidelines and policies.

Benefits

• 5 working days in a week
• Rest & relax area
• Quarterly staff recognition and appreciation
• High OT allowances
• We provide free shuttle service for Ara Damansara LRT station based on selected schedule.

CAREER PROSPECT:

• Travel Centre Consultant

Team Leader
Senior Team Leader
Assistant Manager
Manager
Senior Manager. * IJP - Internal job program. Opportunity to transfer within the company after 1 year if there is a suitable position available and staff passes the interview session.Additional Benefits

• Training Provided
• 5 Working Days
• Allowance Provided

SkillsExcellent Communication Skills Problem-Solving Skills Industry Knowledge Attention to Detail Fluency in MandarinImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

Ricebowl