Bpo Call Centre Customer Service Representative

Kuala Lumpur, M14, MY, Malaysia

Job Description

Bilingual candidates in Mandarin & English will be given priority.



Job scope:

To attend to customer's billing & utilities related queries and requests.

Channels:

Calls & emails



Requirements:



With at least 1-year of experience in customer service.

Preference for candidates with Call Centre experience - Voice & Non-Voice.

Excellent English proficiency (Spoken & Written).

Proficient in Microsoft office.

Swift typing skills.



Location:



Training:

Taman Bukit Indah/Taman Molek branch

Office/working location:

Taman Molek



Working Hours:



Monday-Friday:

8 AM - 5 PM/ 8:30 AM - 5:30 PM / 9 AM - 6 PM (Rotational Shifts)

Alternate Saturdays/Sundays:

9AM - 1 PM

Holidays based on Singapore Public Holidays



Remuneration

Salary:

RM2,800.00 - RM3,000.00 per month (English)

Salary:

RM3,100.00 - RM3,400.00 per month (Bilingual English & Mandarin)

Probation period:

Minimum 3 months' probation.



Benefits:



KPI incentive upon completion of probation and confirmation:

Up to RM300 KPI Incentive

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Job Detail

  • Job Id
    JD1308023
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, M14, MY, Malaysia
  • Education
    Not mentioned