Job Description

Being part of our retail team means that: \xc2\xb7 You enjoy working in a customer facing role, \xc2\xb7 You are driven by providing excellent customer services, \xc2\xb7 You are confident in handling our customer\xe2\x80\x99s money in a fast-paced environment, \xc2\xb7 You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns, \xc2\xb7 You are friendly, collaborative and have a positive attitude. What you will do on daily basis: \xc2\xb7Interact with customers face to face to receive and process all of Ria\xe2\x80\x99s products such as money transfers, money orders, selling and buying foreign currency; \xc2\xb7 Accurately verify or enter the customer\xe2\x80\x99s information on our systems; \xc2\xb7 Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations; \xc2\xb7 Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team; \xc2\xb7Keep up to date with Ria\xe2\x80\x99s products, services and policies; \xc2\xb7 Balance your cash register and prepare cash for bank deposit; \xc2\xb7 Prepare your daily transactions record; \xc2\xb7 Perform other duties as assigned or requested by your colleagues and superiors. What we will look for you to have: \xc2\xb7 Ability to work flexible schedules, including weekends; \xc2\xb7 Some computer knowledge with ability to use MS Word and Excel; \xc2\xb7 Cash handling experience is highly preferred; \xc2\xb7 Strong customer service skills; \xc2\xb7 A valid work permit is a must. Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers. Job Type: Full-time Salary: RM2,400.00 - RM2,800.00 per month Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave

• Day shift

• Perai: Reliably commute or planning to relocate before starting work (Required)