Job Description

Customer Service

Deliver exceptional standards of customer service. Manage customer complaints professionally with appropriate follow-up. Uphold and represent the company's premium/luxury brand image. Provide basic after-sales support to customers. Maintain and update customer records accurately. Mentor new staff on customer service procedures and best practices.

Grooming

Maintain a neat, professional, and well-groomed appearance at all times. Adhere to the company's Retail Grooming Guidelines.

Housekeeping & Visual Merchandising

Ensure the store is consistently clean, tidy, and well-organized. Safeguard stock, fixtures, fittings, and store furniture. Uphold high standards of visual presentation and merchandising.

Professional Conduct & Product Knowledge

Possess and maintain strong product knowledge at all times. Demonstrate proactiveness and initiative in daily responsibilities. Build positive communication and rapport with colleagues and customers. Conduct oneself with professionalism and appropriate behavior at all times.
Job Type: Part-time

Pay: RM10.00 per hour

Benefits:

Opportunities for promotion Professional development
Work Location: In person