Product offerings and services of the Online Trading platform and other queries relating to share trading
Maintain client accounts and liaise with other internal departments to effectively resolve client queries
Participate in project work as required
Participate in outbound calling as requested
Customer training and troubleshooting
Keep abreast with products and offerings through briefings, training, product write-ups and other materials
Escalate higher level issues such as complaints to the appropriate officer
Continual education on the ASX
Benefits
Company sponsor broker\'s certification exam, salary increased upon obtain certification (3 paper up to RM1k increase from base salary) incensement, transport allowance and parking claims for those who work on AU/US shifts schedule.
Mon-Fri working schedule, off on weekend.
Candidate who worked on Malaysia PH will get replacement leaves.
Public transport friendly - KL ECO City
EPF/SOCSO
SkillsSales Skills Financial Knowledge Problem-Solving Skills Customer Relationship ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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