Broking Representative | Bangsar Kl | Basic Rm3000 Rm5500

Kuala Lumpur, Malaysia

Job Description


  • Resolve client requests and enquiries via calls, emails and live chats in relation to account
  • Opening, security quotes, orders, client portfolios, share transfers, corporation actions,
  • Product offerings and services of the Online Trading platform and other queries relating to share trading
  • Maintain client accounts and liaise with other internal departments to effectively resolve client queries
  • Participate in project work as required
  • Participate in outbound calling as requested
  • Customer training and troubleshooting
  • Keep abreast with products and offerings through briefings, training, product write-ups and other materials
  • Escalate higher level issues such as complaints to the appropriate officer
  • Continual education on the ASX
Benefits
  • Company sponsor broker\'s certification exam, salary increased upon obtain certification (3 paper up to RM1k increase from base salary) incensement, transport allowance and parking claims for those who work on AU/US shifts schedule.
  • Mon-Fri working schedule, off on weekend.
  • Candidate who worked on Malaysia PH will get replacement leaves.
  • Public transport friendly - KL ECO City
  • EPF/SOCSO
SkillsSales Skills Financial Knowledge Problem-Solving Skills Customer Relationship ManagementImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1060462
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3000 - 5500 per month
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned