JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JOB DESCRIPTION
Technical Operations & Leadership
Supervise daily building operations
Monitor, operate, and maintain critical building systems including HVAC, electrical, plumbing, fire safety, security and other common areas systems
Conduct, track and implement regular inspections and preventive maintenance programs
Troubleshoot and resolve technical issues promptly to minimize downtime
Tenant Services & Issue Resolution
Respond to tenant complaints and service requests in a timely and professional manner
Investigate and resolve building system malfunctions affecting tenant operations
Coordinate emergency response procedures and communicate with tenants during incidents
Maintain high standards of tenant satisfaction through proactive service delivery
Vendor Management & Coordination
Coordinate with external contractors and service providers for maintenance and repair works
Review and approve vendor work scope, schedules, and methodologies
Conduct site inspections and verify completion of vendor works to required standards
Sign off on completed works ensuring compliance with specifications and safety requirements
Documentation & Reporting
Prepare incident and technical reports on building performance and maintenance activities
Maintain accurate records of all maintenance activities, inspections, and repairs
Document incident reports and corrective actions taken
Prepare budget forecasts and expenditure reports for technical operations
Regulatory Compliance & Authority Liaison
Ensure building operations comply with local regulations, codes, and safety standards
Liaise with relevant authorities for inspections, permits, and compliance matters
Coordinate statutory testing and certification requirements
Maintain up-to-date knowledge of regulatory changes affecting building operations
Stakeholder Communication
Participate in regular meetings with landlord team and property management
Provide technical input for strategic planning and capital improvement projects
Maintain ongoing communication through various channels
Prepare presentations and technical briefings for management review
Qualification
Bachelor's degree in Mechanical/Electrical Engineering or related technical field
Experience in team leadership, vendor management, authority liaison
Proven problem-solving skills
Technical Skills
Strong hands on knowledge of building systems (HVAC, electrical, plumbing, fire safety, vertical transport, BAS, ELV)
Proficiency in building management systems and maintenance software
Technical trouble shooting
Personal attributes
Has good interpersonal and communication (written and verbal) skills
Possesses positive aura and proactive attitude
Energetic and performance focused
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL -
We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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