To ensure the smooth operation of the Management Office, management and maintenance of the building and common property in accordance with policies, procedures, and standing orders set by the Company.
To assist move in/out tenants.
To liaise with and update the sole owner on relevant progress of any issues related to the building and tenants.
To implement and enforce house rules/bylaws / additional bylaws.
To prepare the annual budget of the building operation.
To lead and monitor the performance of the administrative team and maintenance team.
To review and monitor the performance of all service providers.
To review all service contracts entered by the management committee.
To prepare monthly operation reports of the building.
To liaise with any Local Authority (i.e. COB / BOMBA, etc) in relation to any building matter.
To attend to any complaints made by the management committee/owners/tenants.
To implement credit control procedures and tenancy management.
To monitor and coordinate the collection of overdue debts.
Control management and maintenance budget. Prepare the budget report yearly.
Job Requirements:
Must possess Bachelor Degree in Building / Property Management / Real Estate Management / Engineering or equivalent.
At least 3 years of working experience in property or building management.
Must be willing to work in the Management Office of residential/commercial buildings.
Well-versed in Strata Management Act (2013), Strata Management Regulations 2015, Strata Title Act 318, and any other relevant building Act.
Good written & spoken communication skills in English and Bahasa Malaysia. Mandarin is an added advantage.
Proficient in Microsoft Office.
Good interpersonal communication skills, problem-solving skills, and leadership skills.
Able to multi-task, a strong customer service focus, a commitment to provide quality services, and a sound knowledge of current stratified properties maintenance and management legislation is essential to this role.
Able to maintain a high level of confidentiality, be a self-starter and work with little supervision.