Job Description

Requirements

Possess 2+ years experience in business operations, sales operations, or analytical role (startup or SaaS experience a plus). Proficiency in data analysis tools (e.g., Excel, Google Sheets, SQL, or BI tools like Looker/Tableau). Experience turning raw data into actionable insights. Basic coding/scripting knowledge (e.g., Python, JavaScript, or SQL) to troubleshoot or automate simple tasks. Familiarity with APIs or CRM systems (e.g., Salesforce, HubSpot) is a bonus. Exceptional verbal/written skills--able to simplify complex issues for non-technical audiences and advocate for sales needs with developers. Calm under pressure, highly detail-oriented, and proactive in anticipating problems. Thrives in collaborative, fast-paced environments.
Key Responsibilities

Own end-to-end coordination of sales channel initiatives, ensuring timelines, stakeholders, and deliverables are aligned. Proactively identify recurring issues faced by the sales team (e.g., lead quality, CRM inefficiencies, reporting gaps) and develop actionable solutions. Analyze sales performance, channel metrics, and customer behavior to generate insights that drive decisions. Create dashboards/reports to track KPIs. Serve as the liaison between Sales and Product/Dev teams translating business needs into clear technical requirements and tracking implementation progress. Document and refine sales workflows, ensuring scalability and efficiency as the company grows. Present findings and recommendations clearly to sales leaders and technical teams, adapting messaging to audience needs.
Job Type: Full-time

Pay: RM4,500.00 - RM7,000.00 per month

Work Location: In person