Business Process Management Analyst

Petaling Jaya, Selangor, Malaysia

Job Description


Business Process Management AnalystBusiness Process Management AnalystYour JobYou\xe2\x80\x99re not the person who will settle for just any role. Neither are we. Because we\xe2\x80\x99re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you\xe2\x80\x99ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you\xe2\x80\x99ll help us deliver better care for billions of people around the world. It starts with YOU.Role Overview & Primary Accountabilities:Provide in depth knowledge of business needs and expertise in supporting and testing business processes and capabilities.Support/Troubleshooting (specifically providing advice regarding business processes, supporting changing processes and developing training solutions and knowledge management).Manage system risk - testing enhancements, support packs and upgrades which represent the total business processesTo ensure IT activities align to business priorities, and operational work (incidents, enhancements) are delivered in a timely fashion.Gather, analyse and describe business requirements and their translation into functional IT requirementsPerform routine system configuration according to business needsContinuous Improvement through standardization, cost saving and internal complianceEnsure appropriate user access is identified and granted to business users within cluster.Business Process Improvement/innovation - well versed in applicable business processes in KCWorks with Business Partners to finalize project proposals/business cases in conjunction with the businessEnsures all business requirements and user cases are sufficiently documented and linked to business needsPerform user acceptance testing of delivered solutionsDeliver training sessions to cater for all abilities and all areas / levels of the business \xe2\x80\x93 from Basic SAP Navigation, APO and EWM to more complex business systemsContribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results.Responsible to act as main point of contact between the business and IT Partner team.Stakeholder Management at various levelsEfficient in communication and coordination with In-house KC Team and core process experts on solving gaps and issues.Ensure highest customer satisfaction.About UsHuggies\xc2\xae. Kleenex\xc2\xae. Cottonelle\xc2\xae. Scott\xc2\xae. Kotex\xc2\xae. Poise\xc2\xae. Depend\xc2\xae. Kimberly-Clark Professional\xc2\xae. You already know our legendary brands\xe2\x80\x94and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn\xe2\x80\x99t exist without talented professionals, like you.At Kimberly-Clark, you\xe2\x80\x99ll be part of the best team committed to driving innovation, growth, and impact. We\xe2\x80\x99re founded on 151 years of market leadership, and we\xe2\x80\x99re always looking for new and better ways to perform \xe2\x80\x93 so there\xe2\x80\x99s your open door of opportunity. It\xe2\x80\x99s all here for you at Kimberly-Clark.Led by Purpose. Driven by You.About YouYou perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we\xe2\x80\x99re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you\xe2\x80\x99ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.In one of our professional roles, you\xe2\x80\x99ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:Background & Education3-5 years of applied business and process experience as a key user5+ years of related functional business or IT experience in SAP Sales and Distribution, Supply Chain module.Verbal and written fluency in English is mandatorySAP Certification in one or more modules (SAP SD, MM, PP, FICO) preferredITSM Certification preferredAbility to work in ANZ hoursSkillsPlanning and Organizing of day to day task in a project.On-time communication and response to stakeholders and co-workers.Maintain user friendly approach to stakeholders and team members.Being \xe2\x80\x9cGo-to\xe2\x80\x9d person for any kind of support.Able to work with globally dispersed team.Flexible in working hours and stretching if situation demands.Work independently with minimum supervision.Has a high commitment to quality and project deliverables.Hungry for new learningAble to maintain confidentialityGood at multitaskingStress handling and Closure orientationTotal BenefitsHere are just a few of the benefits you\xe2\x80\x99d enjoy working in this role for Kimberly-Clark. For a complete overview, see .Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents.Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events.Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.In the meantime, please check out the .And finally, the fine print\xe2\x80\xa6.For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.No Relocation:This role is available for local candidates already authorized to work in the role\xe2\x80\x99s country only. Kimberly-Clark will not provide relocation support for this role.Primary Location Kuala Lumpur OfficeAdditional LocationsWorker Type EmployeeWorker Sub-Type RegularTime Type Full time

Kimberly-Clark

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Job Detail

  • Job Id
    JD1067825
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned