Business Process Support Analyst (12 Months Contract) (cantonese And Mandarin Speaker)
Malaysia, Malaysia
Job Description
General InformationCountry: MalaysiaState: Kuala LumpurCity: Lingkaran Syed PutraOffice Location: The Gardens South Tower, Mid Valley - Suites 26.01 & 27.01, Level 26 - &27 - - -Date posted: 08-Oct-2024Business Function: Administrative SupportPosition Type: TemporaryDescriptionThis is a 1-year contract position primarily supporting the HK market. Fluency in Cantonese and Mandarin is essential, as you will need to communicate with external suppliers for status updates.Key Responsibilities:
- Release orders to Steelcase and third-party vendors for trading goods via Electronic Data Interchange and email.
- Schedule and expedite orders with Order Fulfilment Team and third-party vendors.
- Arrange and coordinate shipments with sales, Order Fulfilment Team, vendors, and our logistics team in Steelcase Dongguan (SMD)
- Manage local delivery and installation with SMD and Hong Kong installation contractors.
- Handle replacement claims and laser submissions on behalf of the Project Manager.
- Prepare customer invoices (both deposit and final) using Herdberg system and manual formats in Excel.
- Address after-sales requests, including historical order checking and diverting to Frontier Hong Kong.
- Impactful Work: Play a crucial role in supporting the HK market.
- Collaborative Environment: Work closely with a dedicated team of professionals.
- Skill Development: Enhance your skills in order management, logistics, and customer service.
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Job Detail
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Job IdJD1071855
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMalaysia, Malaysia
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EducationNot mentioned