Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Receptionist

Work Dynamics

What this job involves:

The Receptionist will undertake administrative duties that will include but not be limited to:



Mail despatch, receipt and internal distribution



Some support with operational activities such as room set-ups and floor inspections



Vendor work permits including safe work method statements and service validation



Occupancy services for room bookings and employee registration



Reception and visitor management



Badge management



Locker allocation



General enquiries



Printing and photocopying



Incoming calls answering



The Receptionist is generally the first point of contact for visitors, guests and vendor personnel, making this role one of the most important in the IFM team. That ever-present welcoming smile is the start of the great Workplace Experience for visitors and regulars alike.



Providing onsite support



You will be reporting to the JLL Site Lead or the Senior Facilities Coordinator. Your actual daily duties will be subject also to any events taking place on site, whereby you may be called upon to assist.



Whilst site administration will be the responsibility of the Facilities Coordinator, it is not uncommon for the Receptionist to assist during times of high volume. This might entail work with Microsoft Word, Excel or PowerPoint. This may also entail support with the helpdesk ticketing platform.



Your working day will include breaks. The reception should be covered at all times, so coordination of your breaks with other site personnel will ensure client satisfaction and proper attention to hospitality.

Sound like you? To apply, you need to:

Have a Passion for service

Do you have a prior experience in facilities, property management, hospitality or other related fields? Do you have an understanding of mail despatch, help desk functions, reception duties, visitor management, Microsoft Office applications and customer care?



Be a Team Player

JLL's unmatched excellence is only made possible by teamwork--a core value we want you to possess. As the Receptionist, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record in timeliness and accuracy, all while following company standards and procedures.



Be a Client Focused enthusiast

It is important that you can easily interact with the client staff and visitors. We'll also count on you to manage those slightly more difficult situations when people might be having a bad day and are less happy and friendly that they would normally be. Do you have the inner peace to cope with these occasional occurrences, with a smile and a 'happy-to-help' attitude?

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our market-leading Rewards Program, competitive pay, and benefits package.



Apply Today!

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.