Job Description

Job Category: Banking Operations
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Key Responsibilities *

• Lead and manage end-to-end transformation projects, including planning, execution, and monitoring of progress.
• Identify areas for improvement and develop strategies to optimize business processes.
• Collaborate with cross-functional teams to drive change and ensure successful implementation of transformation initiatives.
• Conduct detailed analysis of business operations, identify gaps, and propose innovative solutions.
• Monitor and evaluate the effectiveness of transformation initiatives, making adjustments as necessary.
• Manage a portfolio of complex initiatives that impact one or multiple lines of business.
• Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings.
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.

Stakeholder Management

• Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes.
• Manage relationships with stakeholders and ensure teams work in a collaborative environment.
• Manage stakeholders expectations through governance processes.
• Deliver appropriate and effective executive level communication.
• Understand interdependencies between technology, operations and business needs.
• Any other duties or responsibilities which the CEO or Head, Strategy & Transformation at their discretion deem as necessary from time to time to meet the needs of the organisation e.g. supporting CEO at events/presentations

About Us: With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. #teamCIMB is always keen to welcome the ones who are ready to make that very special difference - for themselves and the bank.

Skills Required