Job Description

Department Head / Retail Executive Responsibilities: - Oversee and manage business activities of a department to achieve sales, profit and growth objectives. - Responsible for department front line functions. - To carry out day-to-day operations and improve department performance in terms of sales revenue, cost control, customers\' awareness and staff development. - To attend customers\xe2\x80\x99 enquiries, complaints and orders and to ensure customers satisfaction. - To ensure good housekeeping / cleanliness / tidiness and effective display of merchandise in outlet. - To consistently improve staffs knowledge of products and job to ensure the work performance is maintained. - You may be assigned under department (English / Malay / Chinese / Revision / Stationery / Multimedia / CD Rama). Requirements: - Diploma or tertiary education with at least 1 - 2 years working experience. - Tertiary education with or without working experience (for Retail Trainee). - Fresh graduate are encourage to apply (for Retail Trainee). - Possess good leadership and management skills. - Dynamic, self-motivated, fast learner, excellent interpersonal skills and able to work independently as well as in a team. - Optimise sales opportunities. - Strong interest and passionate to work in retail industry. - Able to work in shift hours, weekends & public holidays.
Founded in 1924, we are an established brand with a wide network and strong market share in the Malaysia retail scene. Our core businesses are in retailing, publishing, distribution and we are now moving into a new business segment i.e. e-learning. Our global operations span across Singapore, Malaysia, Hong Kong, Macau, China, Taiwan and Canada. We have maintained our competitive edge by continually striving towards better business practices and strengthening our commitment to serve our customers in the best possible way. In line with our rapid expansion needs, we are now seeking for bright minds and trendsetters to join our growing team in Malaysia.
Bachelor\'s or Equivalent