Must be able to read and write traditional & simplified Mandarin word, and English
24/7 shift system (5 days a week, 9 hours a day)
Education: SPM, UEC, O-level or; and above
Welcome to apply without work experience
Responsibilities
Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
Maintain good communication and cooperation with relevant departments
To exceed customers\' expectations in terms of customer service & accurate information.
Work in a team to achieve the required KPI elements and SLA.
Benefits
KPI incentives
Transportation allowance
14 days AL; 14 days ML, 60 days Hospitalization leave
EPF, SOCSO
Health and life insurance
Medical Claim
Additional Benefits
Annual Leave
Medical and Hospitalisation Leave
EPF / SOCSO / PCB
Medical Insurance
Training Provided
Allowance Provided
5 Working Days
Overtime Pay
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