You are driven by providing excellent customer services,
You are confident in handling our customer\xe2\x80\x99s money in a fast-paced environment,
You appreciate diversity and have the necessary skills to communicate effectively when resolving customer concerns,
You are friendly, collaborative and have a positive attitude.
Responsibilities What you will do on daily basis: Interact with customers face to face to receive and process all of Ria\xe2\x80\x99s products such as money transfers, money orders, selling and buying foreign currency; Accurately verify or enter the customer\xe2\x80\x99s information on our systems; Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations; Recognise problems, issues or complaints during queries and propose solutions or escalate to the management team; Keep up to date with Ria\xe2\x80\x99s products, services and policies; Balance your cash register and prepare cash for bank deposit; Prepare your daily transactions record; Perform other duties as assigned or requested by your colleagues and superiors.
Qualifications What we will look for you to have: Ability to work flexible schedules, including weekends; Some computer knowledge with ability to use MS Word and Excel; Cash handling experience is highly preferred; Strong customer service skills; A valid work permit is a must. Your positive attitude and effective communication skills will be essential to work alongside your team members and create outstanding services for the customers.
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