Job Description

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.Pay Band: Hourly Teacher PaybandLocation: Kuala LumpurDepartment : TeachingContract Type: Fixed Term Contract, 2 yearsClosing Date: Monday, 8 July 2024- 23:59 Malaysia Time (GMT +8)Role Purpose:

• To deliver off-site corporate training (intensive workshops, extensive programmes, and bite-size sessions) on soft skills and business English to participants of mixed ability (language and skill), age, background and organisation (private entities, government ministries, and academic institutions).
• To develop course outlines and syllabi that balance client and participant needs.
• To create, customise and adapt materials (often organically) that support the growth of course participants.
• To manage existing client relationships and actively build new ones.
• To contribute to the wider Teaching Centre (TC) and Professional Development Centre (CES) strategic objectives.

Main accountabilities but not limited to the following:Accountabilities:Support British Council\'s global English strategy by

• Delivering corporate and soft skills training to the highest standards.
• Building positive working relationships with clients and participants.
• Enhancing British Council\'s reputation as a world authority in professional and ELT training.
• Continuing professional development and sharing of best practices.

Responsibilities:

• Ensuring training meets participant and client needs and expectations.
• Ensuring teaching meets Teaching Quality standards and organisational expectations.
• Developing and maintaining relationships with clients, participants and colleagues.
• Supporting the PDU\'s objectives to secure repeat business from existing clients.
• Supporting the teaching centre\'s activities and British Council plans.

Main duties:

• Training - plan, prepare, and deliver high quality training that meets the needs of different customer groups taking into account client\'s requirements and individual learning styles.
• Materials development - customising and adapting materials to meet client and participants needs.
• Monitor participant\'s progress and provide regular feedback to help manage their performance throughout the course and actively promote learner autonomy.
• Contribute to the development, evaluation, and improvement of our courses, materials and related services, in order to meet learners\' needs by actively working as a member of the teaching team.
• Client Management - manage relationships with clients and ensure excellent customer service to help secure repeat business. Follow up with clients post-course, attend client meetings and make recommendations for further training.
• Actively engage in professional development and performance management to ensure quality and high standards in teaching and learning and maintain British Council\'s position at the forefront of best ELT practices. Attend and contribute to training days and INSETT sessions.
• Ensure safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas:

• Child protection
• Equality, Diversity and Inclusion
• Health and safety

Role specific knowledge and experience:Essential

• Delivering training to a range of corporate and /or public sector clients
• Business communications skills training
• Business English training

Desirable

• Soft skills training
• Prior experience of working in business
• IELTS exam preparation courses
• Delivering online training

EducationEssential

• 2 years post-certificate i.e. Cambridge CELTA/Trinity CertTESOL experience
• University degree

Desirable

• Cambridge DELTA/Trinity Diploma
• Relevant Master\'s Degree

Requirements:

• Proficiency in English i.e., FULL mastery of English across all 4 skills - equivalent to user (CEFR C2) IELTS Band 8/9 in each of 4 sections of the academic module, with certification.

International Transfer

• This role is open to all applicants including those who need to relocate to undertake the role. Candidates who do not have a natural right to work in the country will be provided with immigration clearance and visa support. Please note visa approvals are beyond the British Council\'s control so any job offer will be subject to securing the required right to work. No relocation support provided for this role.

A connected and trusted UK in a more connected and trusted world.Equality , Diversity, and Inclusion (EDI) StatementThe British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.The British Council is committed to safeguarding children, young people and adults who we work with.We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council\'s Safeguarding policies for Adults and Children.If you have any problems with your application please emailPlease note: Applications to this role can only be considered when made through the Apply section of our careers website. Our \'ASK HR\' email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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