Job Description

About Zenyum

Zenyum is one of Asia's largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual.

We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyum Clear) and the top-selling toothbrush (Zenyum Sonic) on e-commerce platforms and in physical stores.

We are backed by some of the world's best VCs, including Sequoia and LCatterton. We are a bunch of ambitious folks and we want to create a place that you will want to show up for every single morning, and create products that make you smile more.

Join us in our mission to spread smiles across Asia!

Take charge and shape Zenyum into one of Asia's most loved consumer brands working with an ambitious and smart team to drive Zenyum to the next level in Malaysia.

Based Kuala Lumpur, the Consumer Products Channel Associate will drive overall consumer products business in Malaysia for Zenyum by defining the business plans, go-to-markets strategies and plans of engagement to create additional business opportunities to drive the Zenyum experience. Working directly with the Consumer Products Lead in Singapore and Business Development Manager in Malaysia, the associate will drive all expansion in all areas but especially focus on growth in the E-Commerce space.

With full support from every head of department (marketing, sales, customer care, partnerships, dental), this person will be responsible for driving the growth of the consumer products business. With this full-fledged support, this associate will have creative leeway to explore additional tools and models to engage our partners and help grow our joint business.

Help us make Malaysia Smile More.

Your responsibilities will focus on:

• The Channel Associate will focus on (1) growing Zenyum in Malaysia, especially in E-Commerce space with full support from HQ in Singapore.

• (1) To Expand the Zenyum consumer products business in Malaysia: Revenue will be the main KPI and Objective. Scaling the Malaysia business for Zenyum will be our joint focus.

• (2) What "Driving the business" will mean:
• Overall Revenue Growth of every segment within consumer products like our Sonic electric toothbrush, toothpaste, rinse and floss.
• New product launches: at Zenyum we will launch many new and fun products. We will do this together with feedback from you as a local expert

• (3) What Support means:
• Empowerment: the Growth Associate will have full empowerment to drive change and impact growth in key initiatives.
• Business guidance: the Growth Associate will receive guidance on Financial, Marketing, Sales, and Customer Services from all department heads. The consumer products lead will offer coaching and guidance at every step as required.

You're a fit for this position if:

• You are a full on team player. Here we "row" altogether with one focus and one direction, we never leave anyone behind and that gives us the extra strength. As they say "culture eats strategy for breakfast"
• You are driven by results and have a need to get them independent of the circumstances.
• You are accustomed to pressure and enjoy the thrill of the ride. If you have successfully navigated the pressure of delivering results constrained by time, if you have overcome challenges to you or your team performance you will fit right in.
• You are technical in your approach and have experience or passion to design operational flows that improve the customer experience and the efficiency of our joint organizations.
• You are people driven. If your experience and your enjoyment at work are connected to spending time with other people and seeing them grow professionally
• You don't avoid conflict and the need to give value feedback to our own internal teams and the partners. We want and need a person who can handle giving realistic input to help others perform better and this requires strength and commitment.

We'd love to see that you have:

• 2+ years experience in E-Commerce account management roles, nonetheless business acumen and entrepreneurial mindset will be the key
• A University degree, preferably in business administration
• A highly analytical mindset can be key drive performance through design and analysis of processes and metrics
• Positive attitude in fast-paced startup circumstances and a strong team player working with excellent teammates of different nationalities
• Strong communication, negotiation, and relationship management skills
• Curiosity and creativity in testing out new things with a growth hacking mentality
• Have a good understanding of the Malaysian market and customers.
• Language ability in English is needed. Working knowledge of Bahasa is preferred.

Your benefits and growth upon joining include:

• Join the diverse team of one of the most ambitious and fastest-growing startups in Southeast Asia, funded by
• Work with professionals not only in the Singapore headquarter but also collaborate with the teams in Thailand, Hong Kong, Indonesia, Vietnam, and Taiwan
• Fast growth and promotion prospects, in a highly successful and ambitious team
• To be rewarded with an attractive package (employee benefits and competitive salary)