Job Description

Category:
Sales Support



Industry:
Electrical / Electronic
Location:
Seksyen 13, Petaling Jaya - Selangor

Education:
Diploma
Country:
Malaysia

Salary Range:
4500-5500
Experience(Min):
2-3years

Job Type:
Full Time Contractual



Requirement:

• Min diploma holder
• Experience in Sales Support / Order Management / Order Processing
• Good Excel skill

Responsibilities:
Summary: Responsible for data management and customer and documentation coordination, from pre-order documentation, filing, and tracking of all Sales Orders, within Malaysia entity. Work involves extensive dealing with Sales Team, Distributors, Resellers, End Customers, 3rd party warehouse on matters such as order status, PO discrepancy. Provides administrative support in the day-to-day running of the Sales office 80% of scopes: Responsible for Channel Sales Opportunity Registration validation, assignment and conversion and support Partner Certification Renewal and tracking process \xc3\xa2\xe2\x82\xac\xc2\xa2 Update BFO opportunity status for all and for segment customers, need to update SO (sales order) number in BFO and sales status in BFO opportunity Responsible for raising all channel sales quote in BFO, distributor order compliance, order tracking, stock rotation & other sales administrative support Liaise with sales and distributors for order booking and follow up through Key in ERF form for special booking/changes/cancellation to get approval from BVP and Finance and pass to Order Management Responsible to provide sales quote to Distributors for non-manage partners request Facilitate support in reports compilation, circulation and communication for channel sales, inventory and program Responsible for program performance computation, submission and pay-out Responsible to track of market development fund & special price application To support on going online partner portal content, database and locator maintenance Support channel training scheduling, co-ordination & inquiry Assist to raise Purchase Requisition for all channel purchases for marketing events, materials and services and follow through with payment request submission Co-ordinate demo unit and marketing material logistics Liaise with supplier / marketing agency for quotation & program execution Use reporting tools (e.g., Salesforce, Siebel, Lotus Notes, MS-Outlook, Oracle) as the source and archive for all data, actions, commitments, and tracking of business-daily 20% of scopes: Account Creation and Credit Assessment Support the creation of account in BFO and Credit management system. Liaison with customers to consolidate credit application form, financial reporting to support credit request (ICC) Work closely with Finance, Order management for Oracle creation clients Raise the ticket to FISS for manual invoice request in Sequence System.