Job Description

As the only University of Southampton (UoS) campus located outside of the UK, the University of Southampton Malaysia (UoSM) has come a long way since its inception in 2012 with a mission to be a leading institution for research, teaching, and innovation across Asia and the wider global community. Currently, among all the British universities with a campus in Malaysia, UoSM is the only institution that is a part of the world\'s top 100 universities. As part of its expansion plan, UoSM is actively seeking for exceptional candidates to join our diverse and inclusive community. Our people are our greatest asset, and we place our best efforts to inspire our leaders to achieve their career aspirations while having fun at the same time. If you are interested to grow your career with us, look no further. We offer a highly competitive package that comes with unparalleled development opportunities. Join us as Chief Operating Officer at University of Southampton Malaysia , Iskandar Puteri , Johor Bahru to make a profound career progression. Job Purpose To provide strategic and high-level operational support to the Chief Executive Officer to ensure the delivery of UoSM and University strategy: In collaboration with the CEO and UoSM Board, support the development, delivery and performance monitoring of UoSM\'s strategy as part of the University of Southampton\'s International Strategy. Provide comprehensive data to support decision-making. Develop and implement a comprehensive business development strategy that aligns with UoSM\'s goals and objectives. Identify opportunities for growth, innovation, and diversification. Build and maintain a robust network of contacts within the Government and education industry. Attract new clients and partners, negotiate agreements, and foster relationships to enhance UoSM\'s reputation and reach. Ensure robust processes and procedures are in place to support the effective and efficient delivery of all professional service functions. Provide effective leadership to all professional service staff. Act as an interface between cognate professional services at the University of Southampton to ensure appropriate academic standards relating to student admissions, marketing, etc are maintained. Support the CEO in establishing and nurturing relationships with local, national and international stakeholders to ensure the growth and success of UoSM. Key accountabilities/primary responsibilities 1) Strategy and planning In collaboration with the CEO and UoSM Board, responsible for supporting the development and delivery of an innovative, viable and sustainable strategy. Will provide regular reports to demonstrate delivery against the implementation plan and key performance indicators (KPIs). Responsible for forecasting future changes to policy, strategy and statutory requirements which will impact delivery of implementation plans on education and research. Provide expert advice to the UoSM Board regarding priorities and initiate appropriate solutions which include actions plans and delivery milestones. Accountable for providing timely and accurate comprehensive management information to help shape and inform the strategy. Responsible for the performance of professional services in the achievement of strategic and operational objectives. Carry out people management activities for direct reports including appraisal, performance management, recruitment and selection, etc. Responsible for providing people management advice to line managers within UoSM and guidance on employment law compliance which may include seeking external legal advice when required. Lead the formulation and delivery of the annual business plan. Support the development and delivery of efficiency savings providing assurance to the Board that these have been achieved. Lead on compliance with Health and Safety issues across all UoSM activities. Responsible for overseeing the risk register and generating mitigation to reduce as appropriate. Responsible for providing statutory information to agreed timelines. Ensure all governance arrangements are in place, as required by UoSM regulations and the University of Southampton. Provide leadership and support to the Head of Recruitment and Marketing to ensure the delivery of Marketing KPIs and the recruitment of students to set targets. Analyse marketing data and adjust strategies to maximize outreach and enrolment. Work with University of Southampton colleagues on student number planning and any barriers to success related to student planning and recruitment. Work with the Head of RAM to identify new international and national markets and to deliver all aspects of UoSM\'s recruitment plan. 2) Leadership and Management Lead by example and in a spirit of strong collegiality. Provide strategic leadership to a range of professional services staff and develop coherent frameworks to monitor progress and achievement against UoSM\'s strategy. Set professional standards and quality performance targets to ensure current and future expectations are met. Establish new commercial relationships related to research, consultancy, entrepreneurship and student internships. Ensure the effective utilisation of all resources to maximise efficiency whilst maintaining high levels of delivery. Manage overall UoSM staffing within budget. Display visionary leadership, inspire and motivate others, and employ effective problem-solving strategies. Foster a culture of adaptability and prepare individuals for change through programmes of personal and professional development. Develop a culture that is supportive of diversity, equality and inclusion along with continuous improvement, innovation and excellence. Support the promotion of the University values and adopt these behaviours to exemplify the culture across UoSM. 3) Student Experience Responsible for ensuring a high-quality student experience including establishing and maintaining an excellent student learning environment. Ensure that student welfare / pastoral care (including accommodation) is managed and monitored. Accountable for ensuring the University of Southampton\'s academic and quality assurance practices are delivered in agreement with the relevant authorities at the University of Southampton and Government ministries. Maintain accurate and timely student records and report on these as required to the University and other relevant statutory bodies. 4) Infrastructure Ensure the safe and secure running of the estate. Ensure the maintenance and development of IT systems to support the activities of UoSM. 5) Deputise for Chief Executive Officer as required. Any other duties as allocated by the line manager following consultation with the post holder. 6) Specific Requirements a) Qualifications, knowledge, and experience Skill level equivalent to achievement of a professional qualification or postgraduate degree Strong stakeholder management skills Experience in a senior business development role Sound commercial judgement with an entrepreneurial approach Familiarity with the UK and Malaysia Higher Education sectors, and transnational education models Experience and understanding of business-to-business marketing and interaction Experience of business continuity and risk management Experience of health & Safety management b) Planning and organising Ability to plan, lead and manage major new projects or significant new activities, driving activity to completion while managing details and ensuring plans complement broader organisational strategy. Strong project management skills and coordination of a number of stakeholders and simultaneous projects in sometimes complex relationships and to multiple deadlines c) Problem-solving and initiative Ability to analyse, problem solve and provide advice for self and various client groups Ability to conduct strategic level business analysis and execute at a practical level Ability to analyse data, to provide clear proposals for action and to identify the resource implications of such proposals Demonstrable experience of understanding and translating the political agenda in relation to HE d) Management and Teamwork Evidence of proven experience in the development of team dynamics and performance ensuring quality standards are consistently achieved Proven ability to foster positive collaborative relationships both within and outside of own Faculty and with external stakeholders Proven ability to proactively work with senior managers across the University to achieve key deliverables Ability to inspire and engage staff in developing and delivering new approaches and ways of working Experience in nurturing a culture of diversity, equality and inclusion. Experience in successfully leading teams through times of uncertainty and change e) Others Ability to persuade and influence in order to foster and maintain relationships Excellent written, presentation and verbal skills, with the ability to communicate at a variety of levels including senior managers Excellent interpersonal and communication skills in both Bahasa Malaysia (BM) and English, with the ability to build and maintain valuable relationships. Application Submission 1) If you meet the above criteria, UoSM welcomes your application. The application must include the following documents (all in ONE SINGLE PDF). 2) Cover Letter - please address how you meet the Job Responsibilities and Requirements. 3) An up-to-date CV. 4) Applications should be submitted via the LinkedIn system. 5) Applications must be submitted by 7 December 2023. If you are not contacted by the selection committee by 13 December 2023, then please assume that on this occasion your application has been unsuccessful. 6) The University is committed to equality of opportunity.

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