Job Description

At AIA we\xe2\x80\x99ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we\xe2\x80\x99re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

This role is designed for great talents that are passionate about claims analytics, BI visualization and reporting management. The job holder is responsible to perform medical claim analytics including conceptualization to operationalization of insights and solutions, facilitate management in driving claim insights and strategy.

The job holder is also responsible to produce BI dashboard and reports for performance monitoring , support key measurement and SLA reporting for internal and external stakeholder through automation, development and implementation of BI tools.

To succeed in this role, this person should have a solid understanding of Insurance, Claims & Healthcare knowledge, data, systems and brings together to identify and communicate data-driven insights that allow stakeholders and management to make more informed decisions.

Health Claims Analytics & Insights

• Performing research and analysis for medical cost inflation by focusing to healthcare KPI metrics such as of loss ratio, claim severity , claim incidence & claim frequency
• Collecting and analyzing statistical, financial and competitive information to support pricing and risk associated with medical health portfolio
• Collaborate with business users to understand the requirement, design and develop statistical analysis and algorithms to support business scenarios
• Work on ad-hoc analysis, identify discrepancies and patterns, translate technical information and findings into easy to understand terms for the business
• Support and enhance infrastructure of data warehouse in continuously strengthening capabilities for analytics

Business Intelligence & Reporting

• Create executive dashboards, scorecards and reports for tracking on Management KPIs with business insights and actionable items for senior management team
• Transform data sets and reports into highly intuitive multi-dimensional self-service dashboard to present large amount of information for consumption
• Continually streamline and development of self-service BI/Reporting Platforms through simplification, consolidation and automation
• Support KPIs monitoring reports and ad-hoc request from Regulatory / Group Office / Stakeholder
• Leverage on statistical analysis, machine learning techniques and AI driven approach to turn data into actionable insights, evaluate alternative solutions for operation consumption
• Determines data requirements, collect data from various sources and transform data into information that can be utilized for business decisions and operational strategy

Other Duties

• Participate in meetings or project and collaborate with IT and business users on data related request
• Performs other responsibilities and duties periodically as assigned by supervisor in order to meet operational and/or other requirement/Project

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA